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Home/Hotels/United States/Texas/San Antonio (TX)/Hampton Inn San Antonio Stone Oak

Hampton Inn San Antonio Stone Oak

Hotel
2127 Gold Canyon Drive, San Antonio (TX), Texas 78232, USMap
8.2/10
Very Good
886 reviews
Breakfast (18)

Stay information

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has 400 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

2127 Gold Canyon Drive, San Antonio (TX), Texas 78232, USView in Google Maps
View map
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Optional fees: Pet fee: USD 50 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisherThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.2/10
Very Good
886 reviews
Latest
Breakfast (18)
M
Marc
1 month ago on Hotels.com
hotels.com
4/10
The room and the hotel property were fine. Not stellar but good for the rate. The problems were with the staff or basic stuff. 1. No waters available after the 1st day. We reported this the 3rd day and the desk person said yes we’ve had waters, basically calling us a liar. 2. Asked for a pillow, told we don’t have any. We later asked and one was handed us immediately, after we noticed 10 or more pillows on a shelf in the laundry room. 3. The hallways were not air conditioned. To me that is the sign of a 3rd rate hotel. 4. The key card access to the hotel from the pool was not working, so we had to walk around to the front to re-enter hotel. 5. The attitude was poor. Instead of “what can we do to help you, or we’re sorry” it was “huh. ok”
L
Lily
2 months ago on Hotels.com
hotels.com
2/10
Started with the general manager charging more than the advertised pet fee and a non-refundable incident fee that was not mentioned in the booking. A call to corporate got that straightened out at least. The room was disgusting and even though we booked a handicap accessible room, we still got a room with a tiny, nasty tub. The plumbing fixtures were corroded, surfaces covered in dust, musty smell in the room, walls scuffed, and the carpet was just gross. Really, just a few minutes after getting out of the shower, my husband’s feet were brown from the yucky carpet. That hotel IS NOT CLEAN.
A
Albert
3 months ago on Hotels.com
hotels.com
6/10
Carpets were dirty, Shower was clogged and pool was dirty it had not been cleaned for long time.

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