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Home/Hotels/United States/Ohio/Cincinnati (OH)/Hawthorn Extended Stay by Wyndham Cincinnati NE Mason

Hawthorn Extended Stay by Wyndham Cincinnati NE Mason

Hotel
9369 Waterstone Blvd, Cincinnati (OH), Ohio 45249, USMap
3.8/10
54 reviews
40% guests praised the Price in their reviews
In-room kitchen (15)
Price (12)
Breakfast (11)

Stay information

Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite..

Amenities

Pets friendly
Pool
Free Wifi

Location

9369 Waterstone Blvd, Cincinnati (OH), Ohio 45249, USView in Google Maps
View map
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Things to know

Check-in15:00 - 23:30
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds Masks are required at the property for guests without COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property is professionally cleaned This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Optional fees: Pet deposit: USD 100 per stayPet fee: USD 10 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May to September. Pool access available from 9:00 AM to 9:00 PM.Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. The property is professionally cleaned.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationGuests must contact this property in advance to reserve cribs/infant bedsThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guardsThis property is professionally cleanedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 11:30 PM. . Check out: 11:00 AM.

Know before you go

Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision Pool access available from 9:00 AM to 9:00 PM The seasonal pool will be open from May to September This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

3.8/10
54 reviews
Latest
In-room kitchen (15)
Price (12)
Breakfast (11)
K
Kelly
1 month ago on Hotels.com
hotels.com
2/10
They didn't let me change my dates
M
Meg
1 month ago on Hotels.com
hotels.com
4/10
Unfortunately, my stay was extremely disappointing. The room had numerous broken and damaged items, and the overall condition of the room was very worn and poorly maintained. There was also visible mold on the bathroom ceiling, which was especially concerning. The front office was not open 24 hours, which made it difficult to get assistance when needed. On multiple occasions, when I asked the staff for help, they acted as though my requests were a major inconvenience rather than providing basic customer service. Additionally, I was charged a $150 deposit at check-in, and as of now, that deposit has still not been returned to my account. Overall, the condition of the property, lack of cleanliness and maintenance, poor customer service, and delay in returning my deposit made this a very disappointing experience. I would not recommend this property based on my stay.
S
Scott
1 month ago on Hotels.com
hotels.com
4/10
Upon checking in the hotel manager was exceedingly accommodating and it set a fantastic tone, but the next day we went down for the breakfast which we found out for some reason wasn't being offered that day; upon returning to the property after getting our own food, the room keys weren't working, and no one was in the lobby to notify for over 90min. No phone numbers provided were answered. Numerous excuses were given, but the manager we spoke with the day of check in wasn't present. Sent an email and messages through hotels.com and still no response from the hotel.

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Check price
Hotel
check-in
Oct 10, Sat
check-out
Oct 11, Sun
nights
1
guests
2 Guests

Standard Queen Studio Suite (Accessible)

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)
1 Queen Bed
355 sq ft
Sleeps 2

Standard Queen Studio Suite

Studio Suite, 1 Queen Bed, Non Smoking
1 Queen Bed
355 sq ft
Sleeps 3
2 room options

Standard 2 Queen Studio Suite

Studio Suite, 2 Queen Beds, Non Smoking
2 Queen Beds
398 sq ft
Sleeps 4
3 room options

1 Bedroom Standard 2 Queen Suite

Free Breakfast | Non Refundable

1 Bedroom Standard 2 Queen Suite (Accessible)

Free Breakfast | Non Refundable

Standard 2 Queen Suite (Accessible)

Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)
2 Queen Beds
398 sq ft
Sleeps 2
3 room options

Standard 2 Queen Suite

Suite, 2 Queen Beds, Non Smoking
2 Queen Beds
398 sq ft
Sleeps 4
3 room options

2 Bedroom Standard 2 Queen Suite

Free Breakfast | Non Refundable