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Home/Hotels/United States/West Virginia/Charleston (WV)/Four Points by Sheraton Charleston

Four Points by Sheraton Charleston

Hotel
600 Kanawha Boulevard East, Charleston (WV), West Virginia 25301, USMap
8.4/10
Very Good
1,003 reviews
"river view room"

Stay information

Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access and a ballroom.. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Charleston? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours..

Amenities

Family friendly
Pool
Free Wifi

Location

600 Kanawha Boulevard East, Charleston (WV), West Virginia 25301, USView in Google Maps
View map
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system

Additional information

Optional fees: Fee for cooked-to-order breakfast: approximately USD 5 to 15 per personSelf parking fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
1,003 reviews
M
Melanie
recently on Hotels.com
hotels.com
2/10
It took a while to check in. One card reader was down so they couldn’t use their credit card system. Then when we went to the other guest service agent and I had to put in my credit card number manually since it wasn’t also working on their end. So that was sad start to our stay and it gets better . . . The parking was terrible to find a spot that didn’t say “reserved.” We had to park all the way at the top level. Then they have one tiny elevator that takes a long time and we had 3 ppl in front of us, so we had to use two flights of stairs to walk to another set of elevators to get to our room. The room was decent. The bed was comfy. A few guests were loud after midnight yelling and laughing in the hallway off and on for a hour. Not something the hotel staff has control of. My husband and I check out the next morning and we couldn’t get out of the parking deck. We called the front desk staff from where it says to “call for assistance” at the parking box, nobody was answering. My husband had to get out of the car to walk to the building over and to get someone at the front desk in the hotel. The front desk tells my husband to call for assistance and my husband tells them we did and we called twice and no one was answering. And they noticed that the phone was left off the hook which is why no one answered our call from the parking garage. It was such a nightmare. Thankfully our stay was short. But still not the best experience by any means. They can do better.
R
Rachel
1 month ago on Hotels.com
hotels.com
10/10
This is our 3rd time staying at the four points, great hotel, amazing & friendly staff Rooms spacious & clean, great location with parking definitely stay again.
D
Dan
3 months ago on Hotels.com
hotels.com
10/10
Very good and clean. Recommend it.

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