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/////Best Western Aquakub

Best Western Aquakub

Hotel
173 Avenue Du Petit Port, Aix-les-Bains-Gresy, Rhone-Alpes 73100, FRMap
8.6/10
Excellent
423 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.. This property has received its official star rating from the French Tourism Development Agency, ATOUT France.. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Free Wifi

Location

173 Avenue Du Petit Port, Aix-les-Bains-Gresy, Rhone-Alpes 73100, FRView in Google Maps
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Things to know

Check-in16:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

The following facilities are closed seasonally each year. They will be closed from December 23 to January 6:Dining venue(s) The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday: Children's poolFull-service spaIndoor poolHot tub The following facilities are closed on Friday and Saturday: Children's poolFull-service spaIndoor poolHot tub. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 14.50 per personPet fee: EUR 13 per accommodation, per dayService animals are exempt from feesRollaway bed fee: EUR 28.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.6/10
Excellent
423 reviews
J
Jelena
1 month ago on Hotels.com
hotels.com
6/10
I am very disappointed 😞. We had been traveling the whole day, and checking in was good and quick. And basically, that was it. The room was spacious and had enough space for three of us plus a dog. The balcony was absolutely disgusting and very disappointing because we had paid good money for one night. We also booked dinner with the hotel, but we left hungry, with no food. When we came to the restaurant, we asked the waiter if we could sit outside. He was not happy that we asked him to sit outside because it had rained for the last few hours and the tables were wet and just needed to be wiped. He said that it was our responsibility and we must take responsibility for sitting outside. I'm not sure what this meant, and I asked him to wipe the table. He then came with a cloth and moved all the water in front of us onto the floor, basically on my shoes. Then I asked him that the table was still wet and could he dry it, and he was extremely unhappy that I asked him again to come back and sort the table. Then he just dumped menus on the table and just left. Absolutely atrocious service for the price we paid for our room. We left the restaurant without any food, no apology, nothing; they just couldn't be bothered 😕. For an international hotel, this is not good at all. Breakfast was good, but not enough. We came down for breakfast around 9 am, and it was already empty. We had what was left. I really feel sorry for a family of 5 who came after us, and there was nothing.
R
REINHARD
12 months ago on Expedia
expedia
8/10
temperature control in room very difficult; location close to lake
P
Patrick
14 months ago on Hotels.com
hotels.com
4/10
Check-in with the guy was good. The room was not good; airconditioning did not work while we were on the top floor and it was 31 degrees outside! Toilet kept flushing, it was very annoying. The door key did not work, so for 2 days in a row we had several issues. Some ligths were not working properly. Patricia from the reception was very nice and helpful. However I would not recommend this hotel

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Hotel
Home
Hotels
France
Rhone-Alpes
Aix-les-Bains-Gresy
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

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Junior Suite

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