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/////Les Remparts Hôtels et Demeures Historiques

Les Remparts Hôtels et Demeures Historiques

Hotel
48 Rue Thiers, , Beaune, Burgundy 21200, FRMap
9.2/10
Excellent
157 reviews

Stay information

Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. This property has received its official star rating from the French Tourism Development Agency, ATOUT France.. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Free Wifi

Location

48 Rue Thiers, , Beaune, Burgundy 21200, FRView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for full breakfast: approximately EUR 25 for adults and EUR 25 for childrenAirport shuttle fee: EUR 400 per vehicle (one-way, maximum occupancy 4)Covered self parking fee: EUR 15 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Reviews

9.2/10
Excellent
157 reviews
A
Adam
2 months ago on Hotels.com
hotels.com
10/10
Lovely hotel. Excellently appointed rooms. Lots of character. Very helpful staff. Breakfast waiter was the most helpful and courteous and showed a genuine desire to deliver excellent customer service.
a
andrea
2 months ago on Hotels.com
hotels.com
10/10
stunningly beautiful hotel with exceptional staff
H
Henrik
4 months ago on Hotels.com
hotels.com
6/10
Nice boutique place with good beds and ok rooms in an old building. Also nice breakfast and good service which why I struggle to understand one persons stubbornness to charge me 75 Euro for three breakfasts. The back story is I booked 5 double rooms for a group (three different bookings due to dates but at the same time) all including breakfast. It turns out my room as the only room did not - despite paying the exact same amount for the room. The person checking us in pointed that out to me and I said that must be a mistake. We got into a heated discussion and at first he showed the opposite of the service one would expect at a 4 star hotel with ambitions. His colleague however told me not to worry - "ofc he will not charge you as it is obviously an error". So as the guy took us around to our rooms I told him sorry we got off to a bad start but that we were all good now. During the stay he was happy to serve us so you can imagine my surprise when he had slapped me with 75 Euro as I was checking out. He eventually reduced that to charging me one breakfast but harm done. Money is not important here and not why I am writing this - it is how the complete lack of feeling for an apparent error got a customer to not come back. Sad really - for them. Maybe a learning for someone else. Our group goes to Beaune twice per year - but I guess they have plenty of other customers and are not worried about us. We have plenty of other places to choose as well. C'est la vie.

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Hotel
Home
Hotels
France
Burgundy
Beaune
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests
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