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/////TownePlace Suites by Marriott Ontario Airport

TownePlace Suites by Marriott Ontario Airport

Hotel
9625 Milliken Ave, Rancho Cucamonga (CA), California 91730, USMap
8.6/10
Excellent
373 reviews
"very reasonable price"

Stay information

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and a vending machine.. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours)..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

9625 Milliken Ave, Rancho Cucamonga (CA), California 91730, USView in Google Maps
View map
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Things to know

Check-in15:00 - 02:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Uncovered self parking fee: USD 10.00 per nightPet fee: USD 100.00 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector and a smoke detector . Special instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 2:00 AM. . Check out: 12:00 PM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.6/10
Excellent
373 reviews
R
Ricardo
4 months ago on Hotels.com
hotels.com
2/10
I had a confirmed and fully paid reservation at this hotel, but when we arrived, we were told they were completely booked and there was nothing they could do to accommodate us. The employee simply said he had to cancel our reservation and offered no real assistance or solution. Because of this, we were left scrambling late at night while every nearby hotel was sold out. We ended up having to spend the night in our car, which was extremely stressful, uncomfortable, and completely unacceptable after paying in advance for a room. Very disappointing experience and terrible customer service. A reservation should mean your room is guaranteed, especially when it has already been paid for.
M
Marcea
4 months ago on Expedia
expedia
10/10
The very nice lady that prepared the breakfast was great and the breakfast buffet was excellent. Maybe the best one ever at an airport Hotel. Room was clean and cozy. Front desk staff very lovely and welcoming. My only recommendation is to advise the free shuttle service (it’s called “The GOAT”) to fix their App interface because it asks you “by what time you need to arrive at the airport” and then proceeds to offer to pick you up between that time and 15 minutes after that time, which guarantees you’ll be actually arriving at the airport later than the time you selected to arrive there at. Plus when you add on another 15-30 minutes to pick up other guests at other hotels along the way as well as the actual drive itself to the airport, you’re looking at arriving there 30-60 minutes AFTER the time you selected to ARRIVE THERE BY. A really obvious error and common sense update that they need to make ASAP on their App to ensure that guests do not arrive late and miss their flight. Also this App also needs to update their GPS interface because when I first attempted it (inside my hotel), it insisted that I walk across a large shopping center parking lot with all my luggage to go to a different hotel to get picked up by the shuttle?!?!? How ridiculous is that, especially for the elderly and/or disabled let alone everyone else. I paid to stay at a hotel advertising an airport shuttle, so fix the App to ensure it 100% picks the guest up at THEIR hotel, as advertised.
P
Paul
5 months ago on Expedia
expedia
8/10
The staff very helpful and polite. The hotel was clean as well as the rooms with plenty of amenities. The pool was rather dirty. A lot of leaves and debris. It needed to get cleaned but other than that, it was great.

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Hotel
Home
Hotels
United States
California
Rancho Cucamonga (CA)
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Suite, 1 Double Bed

1 FullBed
65 m²
Sleeps 6

Crib · Accessible toilet rails · Accessible hearing · Safe deposit box

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 KingBed, 1 SofaBed
Sleeps 2

Crib · Accessible toilet rails · Accessible hearing · Safe deposit box

Studio, 1 King Bed with Sofa bed

1 KingBed, 1 SofaBed
37 m²
Sleeps 2

Crib · Accessible hearing · Accessible · Accessible toilet rails

Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

1 FullBed
Sleeps 6

Crib · Accessible toilet rails · Accessible hearing · Safe deposit box

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 KingBed, 1 SofaBed
Sleeps 2

Crib · Accessible toilet rails · Accessible hearing · Safe deposit box

Studio, Multiple Beds

2 QueenBed, 1 SofaBed
37 m²
Sleeps 4

Crib · Accessible toilet rails · Accessible hearing · Safe deposit box

Suite, 1 King Bed with Sofa bed

1 KingBed, 1 SofaBed
52 m²
Sleeps 3

Crib · Accessible toilet rails · Accessible hearing · Safe deposit box