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/////Basingstoke Hotel

Basingstoke Hotel

Hotel
Scures Hill, Nately Scures, Hook, West Midlands, England RG27 9JS, GBMap
6.6/10
Good
1,000 reviews

Stay information

Enjoy recreation amenities such as a health club or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Hook? This hotel has 9623 square feet (894 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite..

Amenities

Pets friendly
Free Wifi
Wine or champagne

Location

Scures Hill, Nately Scures, Hook, West Midlands, England RG27 9JS, GBView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

Additional information

The following facilities or services will be unavailable from July 7 2026 to December 31 2026 (dates subject to change): SaunaSwimming pool. Optional fees: Fee for full breakfast: approximately GBP 12.95 to 15.00 for adults, and GBP 6.50 to 10.00 for childrenPet fee: GBP 10.00 per pet, per night (maximum GBP 25.00 per stay)Service animals are exempt from feesEarly check-in fee: GBP 10.00 (subject to availability)Late check-out fee: GBP 15.00 (subject to availability)Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 10:00 AM.

Reviews

6.6/10
Good
1,000 reviews
G
Gloria
recently on Hotels.com
hotels.com
6/10
Less than a quarter toilet roll, shower head needed descaling, holes were clogged with lime. I arrive just after 19.30 and the selection fora meal was very disappointing, about 8 members from a coach party arrived at desk in restaurant at the same time as me and limited and dried selection to chose from, plenty of fish but no chips. Improvement needed in that department
L
Lauren
1 month ago on Hotels.com
hotels.com
4/10
I know this hotel was cheap but overall the stay was still disappointing. My main grievance was being woken up many times in the night by a very loud noise from the plumbing. The safety locks on the 1st floor window just fell out when we opened the windows. The room was acceptably clean but the bathroom wall tiles were filthy. One bedroom corner also stank of cat pee. There was no fan or working a/c in the room so I had to borrow one from reception. The receptionist was saying everyone’s room numbers out loud whilst checking people in. When booking it said the pool was closed from 2nd July to November so we didn’t take swim stuff, but when leaving we saw someone swimming in it. The bathroom in particular was rather run down with peeling paint etc but the whole room looked in need of tlc. The positives were they did put an extra bed for our toddler, it’s pet friendly so we could bring our dog and the parking was free. The bedding was also clean. If it weren’t for being woken up so many times I probably wouldn’t have cared about the other issues. I did tell the receptionist on check out so hopefully future guests of room 402 won’t be so unlucky. We had also (wrongly) assumed there would be a mini fridge in the room, unfortunately there wasn’t which then caused difficulty trying to keep milk cold for our 2 year old.
M
Mark
1 month ago on Hotels.com
hotels.com
2/10
AVOID THIS HOTEL , I booked a room with air conditioning , check in very good and staff were helpful, On entering the room I noticed 2 fans , one either side of the bed, no air conditioning, the room was extremely hot and uncomfortable . I went back down to reception where I was informed that no rooms do not have air conditioning and have not for at least 6 years , shown reception staff my booking on hotels.com that shows rooms with air conditioning, offered a free drink or breakfast as compensation , declined as did not want a drink and leaving earlier than breakfast started in morning, reception staff said they would arrange refund if I checked out now ,but as I had just driven around 200 miles from Cheshire and it was now after 9.30pm , I had no choice but to stay. On my return to the room I needed to use the toilet , the seat was loose and nearly caused an injury, I started to look around the room , the shower was filthy, windows filthy, wardrobe filthy on top ,an iron burn on the bed throw, there was dust and dirt everywhere, it looked like the room had not been cleaned properly for a long time, there are various maintenance issues, bathroom flooring needs sticking back , wardrobe doors need aligning, general painting, the room was very tatty and in need of refurbishment, when I was ready to go to bed, I trod on something in the carpet, it was a toe or finger nail clipping , I then looked under the bed and it looks like it has not been vacuumed for a long time,

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Hotel
Home
Hotels
United Kingdom
West Midlands, England
Hook
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Budget Double Room with No Windows

Double Room, No Windows (Budget)
1 Full Bed
151 sq ft
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Standard Twin Room

2 Twin Beds
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Standard Double Room

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Standard Twin Room
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Standard Double Room (City View) with No Windows

No Free Breakfast | Non Refundable
2 room options

Standard Double or Twin Room

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2 room options

Standard Single Room

No Free Breakfast | Non Refundable
2 room options

Budget Double Room

No Free Breakfast | Non Refundable
2 room options

Executive Double Room

1 Full Bed
280 sq ft
Sleeps 3
2 room options

Premium Double Room

No Free Breakfast | Non Refundable
2 room options

Premium Queen Room

No Free Breakfast | Non Refundable

Superior Double Room

1 Full Bed
388 sq ft
Sleeps 2
2 room options

Standard Double Suite

No Free Breakfast | Non Refundable
2 room options

Standard Suite

No Free Breakfast | Non Refundable
2 room options