747 Duncan Bridge Rd, Helen (GA), Georgia 30571, USMap
9.4/10
Excellent
85 reviews
Stay information
Elegant Accommodations Sylvan Valley Lodge and Cellars in Sautee Nacoochee offers a 5-star hotel experience with a sun terrace, garden, bar, and free WiFi. Private check-in and check-out services ensure a seamless arrival and departure. Comfortable Amenities Guests enjoy air-conditioning, private bathrooms with free toiletries, tea and coffee makers, and balconies with garden or mountain views. Additional amenities include a lounge, outdoor fireplace, and free on-site private parking. Convenient Location Located 9.3 mi from Anna Ruby Falls and 4.3 mi from Helen Festhalle, the hotel provides easy access to local attractions. Hiking enthusiasts can explore nearby Smithgall Woods and Raven Cliffs Falls.
Front desk staff will greet guests on arrival
The front desk is open Wednesday - Wednesday (9:00 AM - 5:00 PM) and Thursday - Sunday (9:00 AM - 5:00 PM)
Minimum check-in age: 21
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a fire extinguisher and a smoke detector
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Additional information
Timezone: America/New_York
Know before you go
This property does not have elevators
Reviews
9.4/10
Excellent
85 reviews
A
Amanda
32 months ago on Hotels.com
5/5
My husband and I had a great stay at Sylvan Lodge with a few other friends for a weekend getaway. The room was very spacious. My only complaint was the shower did not get very hot and a bigger breakfast other than a grab and go would have been nice. Definitely plan to return!
B
Bryce
33 months ago on Hotels.com
3/5
Heating unit was horrible. We had to turn it on and off all night to regulate temperature.
Bed was broken down.
A
Amber
34 months ago on Expedia
3/5
I reserved my thoughts about this property until we stayed there.
First of all, the good things about this property is that it was quiet and still close to Helen to be able to enjoy the town without being in the middle of the holiday crush and the staff was friendly.
However, we were very disappointed because we had booked this property with the understanding that a hot breakfast was included in the rate in order to save some money. A couple of days before we were to arrive (and after the deadline to cancel had passed) I received an email from the property talking about their “Grab and Go” breakfast, which consisted of packaged pasteries, packaged cereal and whole fruit only (my husband is Celiac and unable to eat this kind of food). In fact, even though Expedia and the property’s own website states there is a restaurant, be aware that this property DOES NOT have a restaurant on site. When I called to confirm this, I was told that Expedia should have changed the information, but as stated, it is also on the property’s website that there is a restaurant still. The management offered a bottle of wine as “compensation” but having to go somewhere for breakfast and spend more money, after expecting a full breakfast, was disappointing.
The room we stayed in, while it was clean and tidy, it is in desparate need of a renovation. I got the impression that the sister property in Dahlonega, GA is the one that is getting all of the love.
