Hotel California in Florence, Tuscany

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Hotel California

Hotel

Via Ricasoli 30, , Florence, Tuscany 50122, ITMap

7.8/10

Very Good

865 reviews

Stay information

Take in the views from a rooftop terrace and make use of amenities such as concierge services and a television in a common area.. This property has received its official star rating from the local rating authority.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Amenities

Family friendly

Air conditioning

CCTV inside

Location

Via Ricasoli 30, , Florence, Tuscany 50122, ITView in Google Maps

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Things to know

Check-in14:30 - 06:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Spring Break deposit: EUR 30 per night (for guests under 12 years old)A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children stay free when occupying the parent or guardian's room, using existing bedding.In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 14 May. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:30 PM. Check in to: 6:00 AM. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 14 May

Reviews

7.8/10

Very Good

865 reviews

Fabio

2 months ago on Hotels.com

4/10

Be careful, as this hotel has misleading pictures! I picked this hotel on the basis of their bedrooms’ pictures displayed on this website (different price for each type of room). I decided to pay extra money to select a room with better interior (white, cream interior). When I gave me the room I realised it was far away from what shown on the website and when I asked explanations and request to have what I paid for they replied that images on the website are not representatives. They claim not to have control of what displayed on hotels.com and Expedia.com. It is clearly not true. They then said that the room I originally selected was not available, after a long discussion they proposed a different room which was still not what I paid for. I had no choice on either accept what they gave me or look for a different hotel. I don’t think I will be back there.

Megan

3 months ago on Hotels.com

10/10

I liked this place a lot! Very close to the Duomo so it was very central. Staff were kind! The breakfast was also good. There is a rooftop bar with views of the Duomo to enjoy!

Zahra

3 months ago on Hotels.com

6/10

The hotel’s location is excellent, very central, yet on a quieter street away from the busiest crowds. The building has a lot of charm and retains much of its original character, with decent upkeep. Breakfast was adequate but fairly basic. It does the job if you want something quick before heading out, with clean, simple options and a reasonable selection of protein, but it’s not a highlight compared to the many great breakfast spots in Florence. The biggest drawback was the hotel’s key policy. Guests must leave both their room key and the AC card at reception every time they leave the hotel. This means returning to a very warm room after a day of sightseeing. More importantly, this policy was not mentioned before or during booking, it was only explained at check-in, leaving no opportunity to choose another hotel if it was a concern. When I asked why the policy existed and why it hadn’t been communicated in advance, I was only told that it had “always been the rule,” without any further explanation. The hotel has a 24-hour reception, and access after ringing the bell was generally quick. Most reception staff were friendly and welcoming, although a few of the more experienced staff members came across as rather reserved and less inclined to engage with guests.