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/////Mystic River Hotel & Suites

Mystic River Hotel & Suites

Hotel
9 Whitehall Avenue, , Mystic, Connecticut 06355, USMap
5.6/10
Pleasant
1,004 reviews
33% guests praised the Wifi in their reviews
Price (18)
Pool (14)

Stay information

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Mystic? This hotel has 2442 square feet (227 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Amenities

Family friendly
Free Wifi
Air conditioning

Location

9 Whitehall Avenue, , Mystic, Connecticut 06355, USView in Google Maps
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Things to know

Check-in15:00 - 03:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Early check-in fee: USD 20 (subject to availability)Late check-out fee: USD 20 (subject to availability)An in-room refrigerator is available for an additional feeIn-room microwave fee: USD 10 per nightRollaway bed fee: USD 20.0 per nightFacilities fee: USD 25 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 3:00 AM. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

5.6/10
Pleasant
1,004 reviews
Consecutive positive reviews from 10 guests
Latest
Price (18)
Pool (14)
J
Justin
1 month ago on Hotels.com
hotels.com
4/10
Unfortunately, I was very disappointed with the condition and overall quality of the room. The craftsmanship and attention to detail were extremely poor throughout. There was missing caulking and visible mold in areas of the room. The trim work and paintwork were very poorly done, and there were huge, unfinished gaps around pipes where they came through the walls. Overall, many of the repairs and finishes looked incomplete and unprofessional. Cleanliness was also a major concern. The top blanket on the bed was visibly dirty, and the trash can had not even been emptied from the previous guests. That immediately made me question how thoroughly the rest of the room had been cleaned before my arrival. The blinds were another problem. They did not adequately block the outside light, particularly the constant lights and traffic from the nearby interstate, which made it difficult to get the room dark enough to sleep comfortably. I understand that this is not a luxury property, and I wasn't expecting luxury accommodations. However, basic cleanliness, proper maintenance, and reasonably finished workmanship should be expected at any hotel. Unfortunately, this room fell well below those expectations.
K
Kevin
1 month ago on Hotels.com
hotels.com
8/10
Not alot of amenities but the room was clean and the bed comfortable. The hallways need to be spruced up and the outside landscaping would help with curb appeal. Location was great. Mysic Village and Aquarium close and getting into the seaport or on to 95 easy.
J
Joseph
1 month ago on Hotels.com
hotels.com
6/10
The exterior building and grounds were poorly maintained .

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check-out
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2 Guests

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