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/////Embassy Suites by Hilton Cleveland Rockside

Embassy Suites by Hilton Cleveland Rockside

Hotel
5800 Rockside Woods Blvd, , Independence, Ohio 44131, USMap
8/10
Very Good
1,000 reviews
"free wifi"
Breakfast (34)
Pool (16)
Kid friendly (11)

Stay information

Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

5800 Rockside Woods Blvd, , Independence, Ohio 44131, USView in Google Maps
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Things to know

Check-in16:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis. Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Onsite parties or group events are strictly prohibited Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Optional fees: Pet fee: USD 75 per accommodation, per stayService animals are exempt from feesEarly check-in fee: USD 50.00 (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableOnsite parties or group events are strictly prohibitedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis. . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8/10
Very Good
1,000 reviews
Latest
Breakfast (34)
Pool (16)
Kid friendly (11)
M
Matthew
1 month ago on Hotels.com
hotels.com
2/10
We Got to the hotel with my two infants and none of the elevators worked properly, had to take staff elevator up and 7 flights of stairs down. We got in our room and it smelled of wet carpet. Then the next morning we got yelled at for eating complimentary breakfast in the restaurant where the manager had told us to eat due to there being no available seating anywhere else. Finally there was a wedding that started at 10:00am with loud speakers of music parading through the parking lot and wedding planner blocked off the entrance to the hotel for this wedding so you could not pick up or drop off customers of the hotel. We have stayed at Hilton hotels plenty of times and this was absolutely terrible.
J
Jazzlyn
1 month ago on Hotels.com
hotels.com
4/10
There were quite a few stains in the bedroom. Especially since I was able to see three of the rooms on my floor. Since I had my own room and also got a room for my mother who decided to switch rooms because her room was so filthy. There were also some stains on the walls. Staff was mostly understanding to issues. The one thing that upset me in regards to staff was being unable to get a late checkout and being told I would have to pay for that option. All in all it’s a good location that needs a lot of improvement. The staff are the real MVP if you were to choose to go there and the waterfall is nice.
J
Jeff
1 month ago on Hotels.com
hotels.com
8/10
No stairwell access to first floor. (Stairwells are fire escapes only). Inconvenient to always have to take elevators to get in and out.

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United States
Ohio
Independence
check-in
Oct 10, Sat
check-out
Oct 11, Sun
nights
1
guests
2 Guests

Standard 2 Double Suite (Accessible)

Suíte, Não-fumante, Acessível
2 Full Beds
377 sq ft
Sleeps 6

Standard Room

Double Suite with Two Double Beds - Hearing Accessible/Non-Smoking
Sleeps 6

Standard 2 Double Suite

Free Breakfast | Non Refundable

Standard King Suite

Diese Suite verfügt über ein separates Wohnzimmer mit einem Schlafsofa, eine Bar, einen Kühlschrank und eine Mikrowelle.

Standard 2 Double Suite with Sofa

Free Breakfast | Non Refundable

Standard 2 Double Suite with Sofa (Accessible)

Free Breakfast | Non Refundable

Standard King Suite with Sofa

Free Breakfast | Non Refundable

Standard Suite (Accessible)

Suíte, Não-fumante, Acessível
2 Full Beds
377 sq ft
Sleeps 6

Standard Suite

Free Breakfast | Non Refundable

Corner 2 Double Suite

Free Breakfast | Non Refundable

Corner 2 Double Suite with Sofa

Free Breakfast | Non Refundable

Corner Suite

Free Breakfast | Non Refundable