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Home/Hotels/United States/Massachusetts/West Springfield (MA)/Blue A Modern Hotel, an Ascend Collection Hotel

Blue A Modern Hotel, an Ascend Collection Hotel

Hotel
1080 Riverdale Street, West Springfield (MA), Massachusetts 01089-4607, USMap
9.2/10
Excellent
336 reviews

Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite..

Amenities

Free Wifi
Air conditioning
CCTV inside

Location

1080 Riverdale Street, West Springfield (MA), Massachusetts 01089-4607, USView in Google Maps
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Things to know

Check-in16:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival The property charges 4 percent for credit card payments To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Long-term renters welcome Onsite parties or group events are strictly prohibited Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - C0001113250 The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday: Bar/loungeDining venue(s)Indoor pool The following facilities are closed on Friday, Saturday, and Sunday: Bar/loungeDining venue(s). Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 250 per accommodation, per stayA damage deposit of USD 250 will be collected before check-in.This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

. Optional fees: Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: USD 20 per dayCredit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationTax ID - C0001113250This property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableOnsite parties or group events are strictly prohibitedLong-term renters welcomeSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.2/10
Excellent
336 reviews
C
Chad
recently on Hotels.com
hotels.com
10/10
Always a pleasure staying here. Looking forward to more stays
D
Dominika
1 month ago on Hotels.com
hotels.com
2/10
This hotel was terrible. I normally do not write bad reviews, as I travel a lot domestically and globally and I see a lot. I booked this hotel to break a long drive from Maine into two parts. 2when we arrived, the room was filthy. The bathroom was covered by long hairs all over the floor, sink, toilet and shower. The hairs were on the floor of the room too. There were at least 4 different types of hair. There were items left from a previous guest in the bathroom (tooth brushing items). It was so gross. I would have left but we arrived late with a kid and he was asleep. I let the staff know and they were kind but did not do anything about it. The room also smelled like an air freshener and the bed was wet (assuming from the ac that was on blast). The breakfast was bad but the coffee downstairs was surprisingly good. I'm normally a Hampton Inn or Days Inn person when I need a simple one night stay and my attempt to try something new was met with failure. I do not recommend. I am disappointed.
C
Chad
1 month ago on Hotels.com
hotels.com
10/10
This place is an absolute gem. Very spacious parking for larger vehicles, trailers, buses, etc. The staff is world class and so friendly. The rooms are very modern and so clean. AMAZING COFFEE!!!! Highly recommend

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