JAMS Music Hotel Munich

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Things to know

Check-in15:00 - 00:00

Check-out00:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 7:00 AM - midnight This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 20 per personAirport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 2)Self parking fee: EUR 30 per nightPet fee: EUR 20 per pet, per dayService animals are exempt from feesCrib (infant bed) fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Reviews

9/10

Excellent

325 reviews

Danielle

2 months ago on Hotels.com

8/10

Staff was wonderful. The portable A/C units in the room just didn't work well unfortunately. Loved the location.

James

2 months ago on Hotels.com

2/10

The hotel was advertised as being Wheelchair Accessibile which was important for our stay as my wife uses a wheelchair. We did also indicate as part of the booking we required step free access from the street to the room, although we did not receive a message in response from the hotel we did not consider this an issue as we had been clear with our requirements. Upon arrival at the hotel we were greeted by two steps from the street to the reception, after struggling to lift my wife up the two steps to the entrance we were greated by a member of staff on reception who seemed to find our struggle amusing judging by the snigger on his expression. We did check in but only so we had somewhere to sit for an hour whilst we found another hotel to book which was fully accessible. I appreciate that from a Hotels.com point of view accessible may not include step free access from the street to the room, but I feel as though the Design Hotel could have averted this situation if they had bothered to reply to our message upon booking. I can only infer that the staff of the Design Hotel group just don’t care about their guests and find it unnecessary to respond to their messages.

Erik

2 months ago on Hotels.com

4/10

Way too expensive for what you actually get Honestly, I expected a lot more from this hotel, especially given the price tag and how nice it looked online. Unfortunately, the quality didn't come close to what was promised. Between the broken amenities and general lack of upkeep, it was a pretty frustrating stay. What went wrong: The built in air conditioning didn't work, even though we paid extra for it. To make matters worse, the window blinds were broken, so the room was way too bright in the morning and disturbed my sleep. The sink clogged easily, and the shower is designed so terribly that water spills right out onto the bedroom floor every time you use it. The toilet is not in a room with a sink so you need to walk out and wash hands 4 meters away. There was chipped paint all over the place, making the room look neglected. For the price they charge, guests should expect a room that is well kept, comfortable, and actually works. This place misses the mark completely. I'm posting this to warn other travelers and to push management to fix these issues. It’s not the receptionists fault that the rooms are not kept properly. I wouldn't recommend staying here until they get their act together.

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