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Home/Hotels/United States///SpringHill Suites by Marriott Cleveland Solon

SpringHill Suites by Marriott Cleveland Solon

Hotel
30100 Aurora Road, Solon (OH), Ohio 44139, USMap
8.8/10
Excellent
1,000 reviews
Breakfast (31)
Pool (24)
Hot tub / Jacuzzi (14)
Kid friendly (10)

Stay information

Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

30100 Aurora Road, Solon (OH), Ohio 44139, USView in Google Maps
View map
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Pet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 8:00 AM to 10:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
1,000 reviews
Latest
Breakfast (31)
Pool (24)
Hot tub / Jacuzzi (14)
Kid friendly (10)
L
Leela
1 month ago on Hotels.com
hotels.com
4/10
I was honestly very disappointed with my stay at SpringHill Suites by Marriott. The hotel itself was clean, but the customer service and overall experience were extremely poor. I paid approximately $187 online, plus about $36 in taxes and fees which reached $222.07. When I arrived at the hotel, I was charged an additional $20 without a clear explanation of what the charge was for. This was frustrating because I had already paid the taxes and fees shown when I booked online. Where was that anonymous extra $20 fee going? Or just to scam their customers. The biggest issue was that we were never given room keys. We were told that the hotel’s system was down, so we had to stay in the room without having an actual key until the following day and it was slid under our door... I understand that technical issues can happen, but there was very little communication or effort to make the situation feel like it was being handled professionally. It basically felt like we were just handed a room and told to figure things out. The television in the room also did not work. We went downstairs and informed the front desk, and we were told that someone would be sent up to take care of it. No one ever came. We spent the entire stay without a working TV. Overall, almost nothing about the stay felt properly handled. I understand that system issues and technical problems can happen, but what made the experience worse was the lack of communication, follow-through, and customer service. The room
M
Mary
1 month ago on Hotels.com
hotels.com
10/10
Clean room, helpful staff, decent breakfast, close to restaurants, nice amenities.
I
Igor
1 month ago on Hotels.com
hotels.com
10/10
The room was clean and spacious. The pool and hot tub were excellent! Thank you!

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Check price
Hotel
Ohio
Solon (OH)
check-in
Oct 10, Sat
check-out
Oct 11, Sun
nights
1
guests
2 Guests

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