Best Western Troy Hotel in Troy (IL), Illinois

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Best Western Troy Hotel

Hotel

2020 Formosa Rd, Troy (IL), Illinois 62294-1387, USMap

8/10

Very Good

1,002 reviews

"Great value"

Breakfast (18)

Pool (13)

Stay information

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite..

Amenities

Family friendly

Pool

Free Wifi

Location

2020 Formosa Rd, Troy (IL), Illinois 62294-1387, USView in Google Maps

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Things to know

Check-in15:00 - 00:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Additional information

Policies: Pool access available from 6:00 AM to 10:00 PM.Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Pool access available from 10:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8/10

Very Good

1,002 reviews

Latest

Breakfast (18)

Pool (13)

Robert

1 month ago on Hotels.com

6/10

Our room was very clean, and staff was very friendly. It seems like there is a renovation in-progress, but that meant some amenities were missing - no juice in the breakfast bar, new vending machines not set-up yet, boxes piled up in the lobby area. The microwave in our room was non-functional so we used the one in the breakfast bar. There was a ceiling leak in the hallway one morning, which meant vacuums running at 7am outside our door. Subsequently there was a makeshift funnel/hose running through the outside door, leaving it unsecured for several days. The worst aspect was a dog barking in the room next door, sometimes in the middle of the night.

Sister Anna M.

1 month ago on Hotels.com

6/10

This Best Western is currently being renovated, and hence does not have all the bells and whistles that you might expect from a BW. The rooms were clean and comfortable. There was not disruption from noise or dirt, but it did not have the feel of a top rated motel that I consider BW. For example: breakfast was VERY simple-no waffles or pancakes, no teas, no orange juice-the machine was out of order. Coffee was good. The fitness room was set up, but not really finished. Room numbers were not finished. They were written on a piece of tape on the wall outside your room. I couldn't find drinking water anywhere except out of the faucets. There was not a soda machine that I could find. The ice machines were available and working. Another interesting thing, when you went to turn on the bathroom light, there was a 3 switch plate..(that's fine) The first one turned on the fan (interesting). The middle one turned on the light. The 3rd one didn't seem to be connected to anything. It didn't really affect our stay, but it was initially confusing. Check in was quick and easy. Staff was friendly., though we did not have much contact with them. Well, the guy maintaining the breakfast area seemed pretty disinterested in us. The cost was ok...higher than Motel 6 and Super 8, but lower than Holiday Inn. So whether this is where you want to stay here might depend on your expectations and what you want and need.It served our purpose well for a quick overnight stay.

Fiona

4 months ago on Hotels.com

8/10

We were a nervous at first because the outside of the property looked a little rough and they were going through a lot of renovations inside, but our rooms were very nicely done! Staff were also very helpful and the breakfast available was convenient!