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/////Birch Hill Grand Rapids

Birch Hill Grand Rapids

Apart hotel
2701 E Beltline Ave SE, Grand Rapids, Michigan 49546, USMap
5.6/10
Pleasant
138 reviews
14% guests praised the Price in their reviews

Stay information

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This aparthotel also features a fireplace in the lobby, a picnic area, and barbecue grills.. Featured amenities include a computer station, multilingual staff, and luggage storage. Free self parking is available onsite..

Amenities

Pets friendly
Hot tub
Kitchen

Location

2701 E Beltline Ave SE, Grand Rapids, Michigan 49546, USView in Google Maps
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Things to know

Check-in15:00 - 18:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open Monday - Friday (9:00 AM - 7:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM) To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Host has indicated there is a smoke detector on the property Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Long-term renters welcome Masks are required at the property for guests without COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Pet deposit: USD 75.00 per stayPet fee: USD 10.00 per pet, per dayService animals are exempt from feesTowels fee: USD 10 per accommodation, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Alcohol is not served at this property. Masks are required in public areas for unvaccinated guests. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedLong-term renters welcomeHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has indicated there is a smoke detector on the propertySafety features at this property include a fire extinguisherThis property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)Masks are required at the property for guests without COVID-19 vaccinationPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open during the following times:Monday - Friday: 10:00 AM - 7:00 PM Saturday - Saturday: 10:00 AM - 5:00 PMSunday - Sunday: 10:00 AM - 2:00 PMThis property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 6:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking.

Know before you go

Alcohol is not served at this property Only registered guests are allowed in the guestrooms This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

5.6/10
Pleasant
138 reviews
M
Maricel
1 month ago on Hotels.com
hotels.com
10/10
We stayed for 5 days but we ended early checkout at 4th day, because our tasks to our son done, unfortunately we did not get our refund but Angeline one of the front desk told me that next time we checked in, I will get a good deal, I will hold that message in future. During checking in, it was smooth as per Randy the general sales manager who personally assist us, he was knowledgeable and experienced. The place was nice and clean, we stayed in first floor that is okay but the second floor tenant was disturbing, marching hard and first night there is a family fighting like yelling. They really need a serious renovation with a good sound proof and new furniture. The place is old but still can gave a shelter to transient people or family for a short stay. Can be recommended, YES, it is very closed to all amenities - walking distance to two mall's and traders Joe and the hotel is along the highway. They have a good parking lot and great staff's. They have a pool but cannot be used, hopefully next time can be use. Randy said there is a plan for renovations that is good asset to the place, hoping they banned to smoke a marijuana in the place, some tenants didn't follow the rules that NO SMOKING IN FRONT OF ROOM but some still smoking. Hoping they will have 24 hours people walking around the facility. Plus hoping they will upgrade their card keys. Overall, we have stayed smooth although there is some floss but it is okay. My husband live the place and definitely we will .
L
Lindsay
2 months ago on Hotels.com
hotels.com
2/10
Room smelled of Marijuana, fridge was leaking water all over the floor, our key cards kept messing up, we got locked out of our room due to key cars not working stood outside with our kids over 2 hours just to have someone let us in was ridiculous never have I ever had so much problems getting a hold of someone just to let us in or have as much trouble with key cards. Pool was closed off couldn't use that. Not worth the money. Staff and emergency staff very unfriendly definitely would not recommend!
A
Abelina
2 months ago on Hotels.com
hotels.com
2/10
The rooms smelt like cigarettes and tobacco. First room we had the door was barely hanging on 5he door frame. The deadbolt didnt fully lock. And requested a room change. The second room and suspicious stains on the couch. The blinds didnt fully cover the window for privacy and there was no curtains. Furnace door was busted in. Thermostat was not cooling and there was mild in the bathroom.

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check-in
Oct 11, Sun
check-out
Oct 12, Mon
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