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Home/Hotels/United States/New York/New York/Element by Marriott New York Times Square West

Element by Marriott New York Times Square West

Hotel
311 West 39th Street, , New York, New York 10018, USMap
8.4/10
Very Good
3,143 reviews
Breakfast (85)
Price (33)
In-room kitchen (31)
View (20)

Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events..

Amenities

Pets friendly
Free Wifi
Air conditioning

Location

311 West 39th Street, , New York, New York 10018, USView in Google Maps
View map
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) This property is professionally cleaned This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property is professionally cleaned.Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guardsThis property is professionally cleaned . Special instructions: Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Guests under 16 years old are not allowed in the fitness facility Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
3,143 reviews
Latest
Breakfast (85)
Price (33)
In-room kitchen (31)
View (20)
T
Tevin
recently on Hotels.com
hotels.com
6/10
Wifi wasn’t working in my room and it was a hassle to address. Front desk is often overwhelmed so wait time is long; doesn’t feel 4-star
A
Austin
1 month ago on Hotels.com
hotels.com
4/10
First time staying at a Marriott and probably the last. I get an email that check in starts at 3pm, we arrived at the property just before 4pm with a long line to check in which is understandable in a busy city. Now when it was our turn to check in I was first told that it was going to be another 30 minutes until we can check in due to the property being sold out the night prior (not my problem). Guests from my left and right side were getting checked in seamlessly and getting their rooms while I was being held up for no reason. Higher Marriott status or not if check in time is at 3pm then check in time is at 3pm. After some back and forth (I was nice but stern) we were finally able to get to our room. You are better off staying at other competitive properties with more accommodating staff. Not Ideal first impression especially after our 10 hour flight.
r
rosa
1 month ago on Hotels.com
hotels.com
2/10
The elevator was broken the whole time so we had to use the stairs to the 12th floor

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Check price
Hotel
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Traditional Room, 1 King Bed

1 KingBed
28 m²
Sleeps 2

Crib · Accessible hearing · Accessible bathroom · Accessible toilet rails

Suite, 1 Bedroom, City View

1 KingBed
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Crib · Accessible hearing · Accessible toilet rails · Safe deposit box

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 KingBed
33 m²
Sleeps 2

Crib · Accessible hearing · Accessible toilet rails · Safe deposit box

Junior Suite, 1 Bedroom

1 KingBed
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Crib · Accessible hearing · Accessible toilet rails · Safe deposit box

Traditional Room, 2 Double Beds

2 FullBed
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Sleeps 4

Crib · Accessible hearing · Accessible toilet rails · Safe deposit box

Deluxe Room, 1 King Bed, City View

1 KingBed
28 m²
Sleeps 2

Crib · Accessible hearing · Accessible toilet rails · Safe deposit box

Studio, 1 King Bed, City View

1 KingBed
36 m²
Sleeps 2

Crib · Accessible hearing · Accessible toilet rails · Safe deposit box

Studio, 1 King Bed

1 KingBed
36 m²
Sleeps 2

Crib · Accessible hearing · Accessible toilet rails · Safe deposit box