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Home/Hotels/United States/Massachusetts//Courtyard by Marriott Boston Billerica Bedford

Courtyard by Marriott Boston Billerica Bedford

Hotel
270 Concord Rd, , Billerica, Massachusetts 01821, USMap
9/10
Excellent
1,009 reviews
33% guests praised the Wifi in their reviews
Price (10)

Stay information

Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Billerica? This hotel has 4296 square feet (399 square meters) of space consisting of conference space and 5 meeting rooms..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

270 Concord Rd, , Billerica, Massachusetts 01821, USView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - C0004450310 This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Fee for cooked-to-order breakfast: approximately USD 5.50 to 15 for adults, and USD 5.50 to 15 for childrenPet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedTax ID - C0004450310This property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9/10
Excellent
1,009 reviews
Consecutive positive reviews from 27 guests
Latest
Price (10)
K
Kelli
1 month ago on Hotels.com
hotels.com
4/10
Travel a ton and visit the Boston area often for quick getaway from NYC. Had to check reservations again to make sure it was a Marriott and not the Motel 6 or some other locally owned-establishment as the customer service, professionalism, and lack of boundaries was pretty appalling. Facility can be nice in appearance, but the staff from housekeeping to front desk to what upper management allows can completely affect overall experience. From time I checked in, was met with hostility from the front desk. I was a late check in, but called hours before to confirm would be late due to transportation issues as did not want to lose reservation. Despite 9/10 rating online, had reservations about booking hotel and actually tried to cancel, but was after cancellation period and would lose funds if tried to cancel reservation. The check in was gruff, with individual taking my cards and just tapping cards, no explanation. Had to call down after check in to verify charges. Was on the 6th floor and on one of the days, there was a youngish housekeeping guy spewing derogatory terms. Went out to to dispose of trash (there are no trash cans on floors) and to pick up an order, and as I was walking towards the parking lot, I could see a housekeeping professional “beelining” towards me. When I went to step aside so she could continue on her path, she responded with snarky comments. Only luck I had is that I run and the people in the neighborhoods + stores were pleasant.
K
Kelli
recently on Hotels.com
hotels.com
4/10
Have never seen anything like it. Travel a ton and visit Boston area quite often for quick, quiet escape from NYC. Had to verify reservations again to confirm it was a Marriott and not Motel 6 or other establishment as the lack of customer service, professionalism, and lack of boundaries was quite appalling. Overall staff, whether housing, front desk, or what upper management allows can have major effect on client’s experience. Had reservations about booking despite 9/10 ratings because of location. Aware cultural differences based on location can affect communication and boundaries, but unable to cancel due to loss of funding. Arrived later, but called ahead to inform hotel would be late arrival due to transportation issues. From checking in, was met with hostility. Upon arrival, was met with gruff individual who took cards and swiped without any explanation as to what charges were. Had to call down to verify charges. Was on 6th floor, and on one of the days, could hear one of the youngish housing professionals using “derogatory” terms. Went down to dispose of trash (no trash cans on floors) and pick up Uber order. Was walking towards parking lot, could see a mature aged housing professional “headed” towards me. Stepped aside to give her space to continue along path; she appeared upset and responded with remarks. As someone who is private/quiet, shocking to see. Only good experience was I run - the people in community/stores were pleasant.
F
Felicia
1 month ago on Hotels.com
hotels.com
10/10
Great service at a great price.

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Hotel
Billerica
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard 2 Queen Room (Accessible)

No Free Breakfast | Non Refundable

Standard 2 Queen Room

No Free Breakfast | Non Refundable

Standard Room

クイーンルーム クイーンベッド2台付
Sleeps 4

Standard King Room with Sofa

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1 Bedroom Standard King Suite with Sofa (Accessible)

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1 Bedroom Standard King Suite with Sofa

Das Zimmer verfügt über einen Kühlschrank und einen Flachbildfernseher.

Standard Quadruple Room

No Free Breakfast | Non Refundable

Standard Queen Room

No Free Breakfast | Non Refundable

1 Bedroom Standard Suite

No Free Breakfast | Non Refundable

Standard Double Suite

No Free Breakfast | Non Refundable