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/////Durley Dean

Durley Dean

Hotel
28 West Cliff Road, West Cliff, Bournemouth, South West, England BH2 5HE, GBMap
7.8/10
Very Good
1,005 reviews

Stay information

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this Victorian hotel include complimentary wireless internet access and a ballroom.. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

28 West Cliff Road, West Cliff, Bournemouth, South West, England BH2 5HE, GBView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Fee for buffet breakfast: approximately GBP 12.00 for adults and GBP 7.00 for childrenSelf parking fee: GBP 15.00 per nightPet fee: GBP 15.00 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 7:00 AM to 9:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

Children under 18 years old are not allowed in the spa without adult supervision Pool access available from 7:00 AM to 9:00 PM Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

7.8/10
Very Good
1,005 reviews
B
Bev
1 month ago on Hotels.com
hotels.com
6/10
We arrived late due to a late ferry crossing. I had emailed the hotel on the morning of arrival to explain we’d be late but didn’t receive a reply. On arrival we were lucky to find a parking space in the hotel car park (payable) but it was rammed, so is clearly well used. Parking is at the back of the hotel on a no through street that has dense on-street parking. We struggled to get in/out of the parking area in our large SUV given parking in the immediacy. The area felt intimidating at night. We saw some dodgy characters walking in the area. Upon arrival around 11pm, there was no ‘welcome’, just a key handover and a demand for my passport. I asked about breakfast to be told the times and that if we wanted a swim then we’d need to come get a key. Our room was on a high floor. There was a lift which was adequate and then there was a bit of a trek to the room which was at the far end of corridors, up and down a few stairs. No good for those with accessibility issues. The room was spotless. Really nice. No view other than rooftops but it had everything we needed and we slept well. Nice hot powerful shower. Upon checking out, the receptionist seemed lovely. Very different to the greeting we’d had the night before which was emotionless. We’d probably not stay here again given the uncertainty over parking and trek to the room given both of us have osteoarthritis of the knees, lack of freedom to use the pool when we’d like to. Nice and clean rooms though
K
Kim
1 month ago on Hotels.com
hotels.com
6/10
Stayed one night in a family room, the receptionist at check in was very friendly and helpful. The room itself was a bit tired, as was the whole hotel. For a short stay its absolutely fine, good location etc. However there are small improvements that could be easily made, our room had a dirty sticky stain on the carpet beside the bed, I imagine an easy fix with some carpet cleaner, the toilet roll holder was lose, the skirting boards tired and dirty looking etc etc. Overall I would say its a tired 3* but fine for a short stay if you do not have high expectations.
H
Hadassa
1 month ago on Hotels.com
hotels.com
4/10
Adequate but not worthy of the45 star rating. Staff were friendly but rooms were dated and pillows and bed were extremely uncomfortable. The single put you up bed for my son was missing lots of slats in the mattress. There were about 3 tissues in the tissue box. Air con only worked for part of the room.

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Hotel
Home
Hotels
United Kingdom
South West, England
Bournemouth
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Small Double Room

No Free Breakfast | Non Refundable
1 Full Bed
Sleeps 2
2 room options

Economy Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Standard Double or Twin Room

No Free Breakfast | Non Refundable
1 Full Bed
Sleeps 2
2 room options

Standard Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Superior Double or Twin Room

No Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 2
2 room options

Superior Family Room

No Free Breakfast | Non Refundable
1 Full Bed, 1 Bunk Bed
Sleeps 3
2 room options

Superior Double Family Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Superior Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Standard Family Room

No Free Breakfast | Non Refundable
1 Queen Bed, 2 Bunk Beds
Sleeps 6
2 room options

Standard Queen Family Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2

Connecting Family Room

No Free Breakfast | Non Refundable
1 Full Bed, 1 Bunk Bed, 1 Futon
Sleeps 5
2 room options

Superior Double Family Room with Bunk Beds

No Free Breakfast | Non Refundable

Superior Quadruple Family Room

No Free Breakfast | Non Refundable
1 double, 2 single
Sleeps 4
2 room options

Standard Double Family Room

Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Standard Quadruple Family Room with Bunk Beds

No Free Breakfast | Non Refundable
1 double, 1 bunk-bed
Sleeps 4
2 room options

Standard Double Family Room with Bunk Beds

No Free Breakfast | Non Refundable
1 bunk-bed
Sleeps 2
2 room options