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/////Eric Vökel Boutique Apartments - Atocha Suites

Eric Vökel Boutique Apartments - Atocha Suites

Apart hotel
c/ Vizcaya, 9, , Madrid, Madrid 28045, ESMap
9.2/10
Excellent
1,286 reviews

Stay information

Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This aparthotel also features complimentary wireless internet access and concierge services.. Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

c/ Vizcaya, 9, , Madrid, Madrid 28045, ESView in Google Maps
View map
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 9:00 AM - 5:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Onsite parties or group events are strictly prohibited Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property is professionally cleaned

Additional information

Optional fees: Self parking fee: EUR 20 per dayPet fee: EUR 30 per pet, per dayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). The property is professionally cleaned.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedOnsite parties or group events are strictly prohibitedHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the propertySafety features at this property include a fire extinguisherThis property is professionally cleaned . Special instructions: The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking. House Rule: No parties or events.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms

Reviews

9.2/10
Excellent
1,286 reviews
j
jade
2 months ago on Hotels.com
hotels.com
8/10
Really lovely place to stay, apartment had everything that we needed. Have stayed at other Erik Vokel apartments and they are always a high standard of accommodation. There was however something that we found quite bizarre during our stay. When we checked in we were told that the host would arrange for our towels to be changed on the 3rd day at 9am in the morning. I set an alarm to make sure we were up and not still in bed for when the cleaner arrived, but by 11am when we were getting ready to go out for the day they still hadn’t arrived. We went to reception on our way out just to check that someone would still come that day and was told that they didn’t come at 9am as we were in the room and they wouldn’t change the towels whilst we were there. I was unsure how they would know we were still in the room as you don’t pass the reception or anything when you come in or out of the entrance. The receptionist told me that they monitor the sound in the room and thats how they know if you are in or not. I find this quite bizarre and have never experienced anything like this wherever else I have stayed. I obviously don’t think they are listening in to your conversations or anything, but it just seemed a strange process to avoid someone coming into your room at a time you have agreed.
a
andrea
3 months ago on Hotels.com
hotels.com
8/10
the location and the space itself were incredible. but when we arrived late at night, and the automated 24/7 check-in kiosk was out of printable cards, the check in process with my three children became extremely stressful. a staff person did arrive and after close to thirty minutes was able to let us into the apartment. no other staff followed up with us. ever. never saw or heard from another eric vökel professional at all. which was disappointing given the stressful circumstances of our first night.
C
Claire
4 months ago on Expedia
expedia
10/10
Fantastic apartments, very clean and had everything we needed.

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check-out
Oct 12, Mon
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