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/////Sorriso Thermae Resort & Spa

Sorriso Thermae Resort & Spa

Hotel
311 Provinciale Panza street, Ischia Island, Campania 80075, ITMap
7.8/10
Very Good
199 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 4 hot tubs, and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.. This property has received its official star rating from the local rating authority.. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

311 Provinciale Panza street, Ischia Island, Campania 80075, ITView in Google Maps
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Things to know

Check-in14:00 - 21:00
Check-out00:00 - 10:30
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per person, per night A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 86 per person (roundtrip)Airport shuttle fee per child: EUR 69 (roundtrip), (from 1 to 5 years old) Crib (infant bed) fee: EUR 20.0 per nightRollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A car is not required for transportation to and from this property. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The Standard Double Room (Separate Building), Triple Room (Separate Building), and Quadruple Room (Separate Building) are located in 1 of the hotel's 2 separate buildings, 150 meters away from the main building, just across the main road. All facilities of the hotel are available to guests.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 9:00 PM. . Check out: 10:30 AM.

Know before you go

A car is not required for transportation to and from this property All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Reviews

7.8/10
Very Good
199 reviews
C
Cathy
1 month ago on Hotels.com
hotels.com
10/10
AMAZING what a wonderful staff!! The pools the bar the restaurants the pizza unbelievable!!! Would DEFINITELY come back!!!
K
Kimberly
4 months ago on Expedia
expedia
10/10
We loved our stay in a suite for 3 Nights. The hotel grounds are gorgeous with flowers and lit paths and our suite was incredible. The thermal pools are lovely ( the swim caps take some time to get used to for non Italians). The hotel shuttle we booked was bumpy and I would not recommend It. The driver spoke no English and we had to sort a way to figure out where he was parked at the airport. Then when we arrived at the port, a driver put our luggage in the truck, demanded a voucher for the transfer to the hotel (which we did not have) and then took our luggage off the truck and left us at the port. We texted the hotel and someone else came and got us. He proceeded to loudly make fun of my family to the other passengers in Italian and dropped off people at random locations before we finally got to our hotel. Not what i was expecting for 55/pp premium transfer. However, the pool bar staff and Vickie at the front desk were outstanding and made our stay awesome. I was worried as the hotel doesn’t communicate through Expedia (how we booked) and via email demanded I pay a deposit via a link. I refused and the hotel staff didn’t seem to know about the emails so their website may be easily compromised. The hotel isn’t close to restaurants or shopping however the bus system is easily accessed. The beach is accessible by a path or shuttle from the hotel.
A
Angela
4 months ago on Expedia
expedia
6/10
The property itself was beautiful but no walkable access to the beach. They have a shuttle to take you to the beach and forio. The pools and staff are very nice. My only complaint is our room was very far from the main property. It’s walkable but down a dark alley that is not well lit. And the room itself had terrible WiFi and the tiniest tv. The shower was small and overall the rooms need updated

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Hotel
Home
Hotels
Italy
Campania
Ischia Island
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Double or Twin Room (Annex)

Free Breakfast | Non Refundable
2 single
Sleeps 2

Standard Double Room (Annex)

Free Breakfast | Non Refundable
1 double
Sleeps 2

Standard Room

No Free Breakfast | Non Refundable

Classic Double Room

Free Breakfast | Non Refundable
1 double
Sleeps 2

Classic Double or Twin Room

Free Breakfast | Non Refundable
2 single
Sleeps 2

Standard Queen or Twin Room (Annex)

Free Breakfast | Non Refundable

Classic Triple Room

Free Breakfast | Non Refundable
1 double, 1 single
Sleeps 3

Classic Quadruple Room

Free Breakfast | Non Refundable
2 double
Sleeps 4

Comfort Double Room (Sea View)

Free Breakfast | Non Refundable
1 double
Sleeps 2

Comfort Double or Twin Room (Sea View)

Free Breakfast | Non Refundable
2 single
Sleeps 2

Classic Queen Room

Free Breakfast | Non Refundable

Standard Triple Room (Annex)

Free Breakfast | Non Refundable
1 double, 1 single
Sleeps 3

Comfort Quadruple Room (Sea View)

Free Breakfast | Non Refundable
2 double
Sleeps 4

Comfort Triple Room (Sea View)

Free Breakfast | Non Refundable
1 double, 1 single
Sleeps 3

Comfort Queen Room (Sea View)

Free Breakfast | Non Refundable

Standard Double Room with Bunk Beds (Annex)

Free Breakfast | Non Refundable
1 bunk-bed
Sleeps 2

Standard Quadruple Room (Annex)

Free Breakfast | Non Refundable
Sleeps 4

Classic Single Room

Free Breakfast | Non Refundable
1 single
Sleeps 1

Classic Double Room with Bunk Beds

Free Breakfast | Non Refundable
1 bunk-bed
Sleeps 2

Standard Quadruple Room with Bunk Beds (Annex)

Free Breakfast | Non Refundable

Classic Quadruple Room with Bunk Beds

Free Breakfast | Non Refundable

Standard Suite with Jacuzzi

Free Breakfast | Non Refundable