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/////Best Western Premier Alsterkrug Hotel

Best Western Premier Alsterkrug Hotel

Hotel
Alsterkrugchaussee 277, , Hamburg, Hamburg 22297, DEMap
8.8/10
Excellent
370 reviews

Stay information

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.. Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Free Wifi

Location

Alsterkrugchaussee 277, , Hamburg, Hamburg 22297, DEView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds and onsite parking Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash This property uses solar energy, plus eco-friendly cleaning products

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 25 per personUncovered self parking fee: EUR 8 per dayPet fee: EUR 15 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out fee: EUR 40 (subject to availability)Rollaway bed fee: EUR 42 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-out is available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant bedsThis property accepts credit cards, mobile payments, and cashCashless transactions are availableThis property uses some solar energySafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

A car is not required for transportation to and from this property Guests under 7 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision Parking height restrictions apply

Reviews

8.8/10
Excellent
370 reviews
V
Ville
3 months ago on Hotels.com
hotels.com
8/10
Excellent hotel, but no ac in the room. So when the sun were shining and it was 30+ the temperature in the room were quite high. But otherwise everything were really good
J
John
6 months ago on Hotels.com
hotels.com
8/10
The property was clean, bright, and very ambient. The staff were polite and courteous,, but lacked the true focus of customer care. We got there around 11am on the day of our arrival expecting to wait for our 3pm check-in. We were kept waiting for the room even though it was ready before 3pm. Then I had to request check-in even though we were sitting in reception not 2 metres away from the desk. Extremely poor customer service.
X
Ximena
10 months ago on Expedia
expedia
10/10
This place was great! The room was clean and comfortable, and the location is perfect—very close to the airport, with a bus stop right in front of the hotel. The front desk staff were incredibly nice and helpful

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Hotel
Home
Hotels
Germany
Hamburg
Hamburg
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Comfort Double Room

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2 room options

Standard Twin Room

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Comfort Room

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Premium Double Room (Garden View)

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Executive Double Room

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Standard Room

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Premium Double Room

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Spacious Executive Double Room

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Executive Room

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