A virtual front desk provides assistance to guests
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
There is no front desk at this property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Additional information
Policies: One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedOnsite parties or group events are strictly prohibitedSafety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.
Know before you go
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Reviews
8.4/10
Very Good
27 reviews
M
Malcolm
1 month ago on Hotels.com
10/10
No fuss hotel surrounded by shops and restaurants only a few mins walk from the station.
C
Claudio
3 months ago on Hotels.com
2/10
Our multi-day stay was completely unacceptable. Traveling with a 4-month-old baby, we were left without working AC. The hotel confirmed the issue but stated it wouldn't be fixed until Monday, forcing us to endure extreme heat all weekend.
Due to a broken shower in our first room, we had to relocate. Shockingly, we were told to physically carry the heavy baby crib from the 1st to the 4th floor ourselves, along with our luggage. That evening, the hotel app failed to update our room change, locking us out and forcing me to waste time with support after an exhausting day. In the new room, the shower fixture snapped mid-use, the towel rail didn't work, and when trying to get fresh towels, there was only one single towel available in the storage for replacement.
When we requested a room upgrade or a transfer to a sister hotel, staff claimed there was no availability—yet we found open rooms online for both this property and the group's other locations. Their "solution" was a basic floor fan, which felt like a joke given the high price. Even the toilet paper was budget-hostel quality.
Individually, these might be minor, but together they show a property cutting corners on maintenance and guest care. While a partial refund was eventually issued, it didn't fix the ruined experience. I strongly advise future guests to read the negative reviews and think twice before booking here.
J
Juliana
5 months ago on Expedia
10/10
Apartment is located just a few minutes walk from the main train station and trams to old town. The apartment was smaller than expected but was very clean, spacious bathroom, kitchenette with pots, coffee, tea, salt, pepper and olive oil. Balcony was a great addition! The locker was very useful to leave our luggage before check in, although some lockers weren’t working. There’s lots of middle eastern restaurants around and coffee shops. I felt very safe in the area despite many reviews that say otherwise.
