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/////Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como

Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como

Hotel
Via Teresio Olivelli 1, , Bellagio, Lombardia 22021, ITMap
9.4/10
Excellent
592 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 indoor pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.. This property has received its official star rating from the local rating authority.. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Via Teresio Olivelli 1, , Bellagio, Lombardia 22021, ITView in Google Maps
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Things to know

Check-in14:00 - 00:00
Check-out12:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 013250-ALB-00006 Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

The property is closed between November 5 and March 22.. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 December - 29 February, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age. A tax is imposed by the city: From 1 March - 30 November, EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

. Optional fees: Pet fee: EUR 60 per pet, per dayService animals are exempt from feesRollaway bed fee: EUR 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 May. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is recommended for transportation to and from this property. Guests can access their rooms with a mobile device. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards and cashSafety features at this property include a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This property is located within a Restricted Traffic Zone (ZTL). Guests must register their car upon arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

A car is recommended for transportation to and from this property All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 May Only registered guests are allowed in the guestrooms Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.4/10
Excellent
592 reviews
S
Shiyi
2 months ago on Hotels.com
hotels.com
8/10
We stayed here for four nights —-booked two rooms for our family. Some of the highlights include: 1) great, fantastic location which is short walking distance to ferry, shops and restaurants. 2) we enjoyed the breakfast buffet, and beautiful swimming pool every day. 3) super comfortable beds and well air conditioned rooms. 4) staffs at the breakfast, pool and concierge are super attentive, warm and helpful. The concierge booked a private boat tour for us and provided useful advices on day trips and ferry schedules. The only and the biggest low light was that the casual restaurant (La Goletta) was super disappointing. The food was boring, plain, and poorly prepared . The restaurant waiters were cold and stern. Given the price, the restaurant felt way below our expectation. Recommend to stay at the hotel but eat elsewhere.
k
karen
3 months ago on Hotels.com
hotels.com
8/10
Loved this hotel. I just had wanted to swim in the lake and when I went on the stone steps to go into the lake I fell due to a slimy substance being all over the stairs that you could not see. I was lucky i only hurt my back and arms and didn’t hit my head. This area needs to be roped off so no one gets killed on these steps.
S
Stephen
3 months ago on Hotels.com
hotels.com
10/10
This hotel is awesome. It’s an impeccable property and the service is on point.

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Hotel
Home
Hotels
Italy
Lombardia
Bellagio
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests
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