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/////The Spires Serviced Apartments Edinburgh

The Spires Serviced Apartments Edinburgh

Hotel
93-95 Hanover Street, , Edinburgh, Scotland EH2 1DJ, GBMap
8.2/10
Very Good
174 reviews

Stay information

This smoke-free hotel offers discounted parking nearby.. This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.. Featured amenities include express check-in, express check-out, and multilingual staff..

Amenities

Kitchen
Free Wifi
Washer

Location

93-95 Hanover Street, , Edinburgh, Scotland EH2 1DJ, GBView in Google Maps
View map
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Things to know

Check-in14:00 - 17:00
Check-out00:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open Monday - Friday (8:30 AM - 5:00 PM) To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of GBP 250 will be collected before check-in.Deposit is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

. Optional fees: Nearby parking fee: GBP 28 per day (4265 ft away)Pet fee: GBP 50 per accommodation, per stayService animals are exempt from feesLate check-out is available for a fee (subject to availability)Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashCashless transactions are availableNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open during the following times:Monday - Friday: 8:30 AM - 5:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching official photo identification.. Minimum age: 21. Check in from: 2:00 PM. Check in to: 5:00 PM. . Check out: 10:00 AM.

Reviews

8.2/10
Very Good
174 reviews
G
George
1 month ago on Hotels.com
hotels.com
6/10
Let’s start with the positives - the location was amazing. I don’t know if it’s because we booked on the day (albeit some hours before check in opened) but we weren’t impressed by the cleanliness. The bathroom smelled of pee and there were someone else’s dirty dishes in the dishwasher. We also found the bedroom very warm but the sash window was broken and wouldn’t stay up if opened. Overall it was ok for a one-night stop and short notice but we wouldn’t stay again.
K
Kerry
2 months ago on Hotels.com
hotels.com
2/10
The check in process when you are arriving after 5pm is terrible!! I messaged days before to get the information and was told that the codes would be with on day of arrival. By 8pm on day of arrival still no message or email. I actually started to panic a bit as I had a tired child after playing sport all day. After quite a lot of effort I finally found a number to call only to be told I didn’t have a booking. He finally realised I was in Scotland not wales and found by booking and problem solved. I wasn’t impressed at all. I’ve messaged 5 times now and not had a response to apologise. The apartment was distinctly average and I didn’t get any sleep as so much noise coming from street all night long, Wouldn’t recommend at all.
R
Rebecca
2 months ago on Hotels.com
hotels.com
2/10
Still awaiting my email confirming the entry code to the building and flat. Had to ring the emergency number to get in as received no codes to get in the front door. Was told this would be sent as priority…still no email. Eventually got in and after a 6 hour drive we wanted a shower but no towels. After numerous attempts messaging on the hotels.com app (no reply), no reception (only mon-Fri), we then had to ring emergency duty manager who after 3 phone calls and 40 minutes said that the company had ran out of linen and there was no towels. No communication regarding this. Was told we would get some delivered at 9am the next day (told the housekeeping would coming in 1 hour earlier especially to give us some towels). Again, I’m still waiting on these. No one came to our door. Zero communication. To top it all off we got no sleep whatsoever as being directly above a club which is open until 3am is not ideal. No rest, unable to wash, would never stay again. Poor customer service.

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check-in
Oct 11, Sun
check-out
Oct 12, Mon
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1
guests
2 Guests

Standard Double Studio

No Free Breakfast | Non Refundable

Standard Studio Apartment

No Free Breakfast | Non Refundable
Sleeps 2
2 room options

Standard Studio

Studio
1 Full Bed
323 sq ft
Sleeps 3