15135 Lakeshore Drive, Clearlake (CA), California 95422-8106, USMap
7.8/10
Very Good
534 reviews
Stay information
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite..
Amenities
Family friendly
Pool
Hot tub
Free Wifi
Location
15135 Lakeshore Drive, Clearlake (CA), California 95422-8106, USView in Google Maps
View map
Things to know
Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time
Check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minimum check-in age: 21
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property uses a grey water recycling system
Additional information
Policies: Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling systemThis property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) . Special instructions: An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.
Know before you go
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Reviews
7.8/10
Very Good
534 reviews
D
Dean
1 month ago on Hotels.com
2/10
Unfortunately, there was a fire the night before my arrival and half of the hotel was closed off due to the damage. The entire hotel had an overwhelming smoke smell, and had to have dozens of air mover (fans) throughout. While I do not fault my experience to this alome, the biggest issue was the in room have unit. It made loud noises and a heavy water hammering sound every time it kicked on. Needless to say, I did not get much sleep. Aside from that, the staff was very kind, helpful, and apologetic for the unfortunate fire/smoke /water damage.
K
Khristina
1 month ago on Hotels.com
2/10
The property was rated high, which is why we booked here. We were very disappointed from the moment we arrived. The property was not well kept and was very outdated. The food was decent at the little sports bar, and the staff were pleasant,
After a few minutes in the war, not hot tub, and after seeing a few very large cockroaches running across the deck, we went back to our room, only to find out our only option for shower and sink water temperature was scalding. There was no cold water whatsoever!
Then, at about 2:15 am, the fire alarm sounded, and when I looked out the window there was black smoke billowing from the side of the building. I woke my son and granddaughter, and when I opened the door, there was a police officer standing there advising that we needed to evacuate immediately. We were escorted down the stairs and out of the building, where we sat for two hours before being told we would be escorted back into the building, but only to gather our belongings because the hotel was no longer safe. They offered no one alternate accommodations or a refund, but they did send my final statement, I contacted them and requested a refund due to the fact that the service I paid for was not provided, and I was told it would be taken care of. A few hours later I received another message with the exact same statement. Currently, Hotels.com has communicated with the property and I am awaiting the outcome. First day of vacation in an unknown place! Just bad business!
