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/////Shangri-La The Shard, London

Shangri-La The Shard, London

Hotel
31 St Thomas Street, , London, London, England SE1 9QU, GBMap
9.4/10
Excellent
1,016 reviews

Stay information

Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 2335 square feet (217 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

31 St Thomas Street, , London, London, England SE1 9QU, GBView in Google Maps
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Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The listed child breakfast fee applies to guests age 11 and younger. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Additional information

Optional fees: Fee for buffet breakfast: approximately GBP 45 for adults and GBP 22.50 for childrenAirport shuttle fee: GBP 160.00 per vehicle (one-way)Self parking fee: GBP 70 per nightValet parking fee: GBP 70 per nightPet fee: GBP 100 per pet, per nightService animals are exempt from feesCrib (infant bed) fee: GBP 90.0 per nightRollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 6:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note that room layout, furnishings, and views may differ from the photos shown. Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

Pool access available from 6:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9.4/10
Excellent
1,016 reviews
J
Joanne
1 month ago on Hotels.com
hotels.com
10/10
I had an amazing three-night stay at this hotel and it was a great experience. It was very clean and luxurious. It was the quietest room I’ve ever stayed in; there was no noise from the corridors, and the air conditioning was super quiet. The views from the room were stunning and the binoculars provided were a great touch, which we used every day for ages looking at the many landmarks. The Sauna and pool on level 52 are a must, and we were lucky enough to book a time when it was empty. Breakfast was a bit of a disappointment. Given the price, I expected a real treat, but the cooked food was dried out and shriveled from the hot plates. I would suggest that, since guests have to order their eggs through the server, they should offer a plated breakfast to keep the food fresh. The juices and fruit were nice, so we ended up sticking to those. That said it didn't ruin our stay and we would definitely stay again.
D
Deborah
1 month ago on Hotels.com
hotels.com
10/10
Excellent and staff couldn’t be more friendly
J
Jon
1 month ago on Hotels.com
hotels.com
10/10
Excellent location, staff service and amenities. View is unparalleled.

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2 Guests

Shard Superior King Room

No Free Breakfast | Non Refundable
1 double, 1 King Bed
Sleeps 2
17 room options

Deluxe Double Room (City View)

No Free Breakfast | Non Refundable
1 double
Sleeps 2

Shard Premier King Room

No Free Breakfast | Cancel before Jul 17 at 12 AM, you'll get full refund.
1 double
Sleeps 2
13 room options

Shard Premier Double or Twin Room

No Free Breakfast | Cancel before Jul 18 at 6 PM, you'll get full refund.
2 single
Sleeps 2

Deluxe King Room (City View)

No Free Breakfast | Cancel before Jul 18 at 6 PM, you'll get full refund.
1 King Bed
Sleeps 3
14 room options

Standard Room (City View)

No Free Breakfast | Non Refundable
4 room options

Deluxe Double or Twin Room (City View)

No Free Breakfast | Cancel before Jul 18 at 6 PM, you'll get full refund.
2 single
Sleeps 2

Mixed Dormitory (Shared Facilities)

No Free Breakfast | Non Refundable
4 room options

Shard Superior Room

No Free Breakfast | Non Refundable
2 room options

Superior King Room

No Free Breakfast | Cancel before Jul 17 at 11 AM, you'll get full refund.
2 room options

Premier Room

No Free Breakfast | Non Refundable
6 room options

Standard King Room

No Free Breakfast | Cancel before Jul 17 at 11 AM, you'll get full refund.
2 room options

Premier Twin Room (City View)

No Free Breakfast | Cancel before Jul 16 at 10 PM, you'll get full refund.
13 room options

Premier King Room (City View)

No Free Breakfast | Cancel before Jul 16 at 10 PM, you'll get full refund.
13 room options

Shard Premier Room

No Free Breakfast | Non Refundable
2 room options

Standard King Room (City View)

No Free Breakfast | Cancel before Jul 17 at 11 AM, you'll get full refund.
2 room options

Standard Single Room (City View)

No Free Breakfast | Cancel before Jul 17 at 11 AM, you'll get full refund.
2 room options

Premier Room (City View)

No Free Breakfast | Non Refundable
5 room options

Standard Dormitory (Shared Facilities)

No Free Breakfast | Cancel before Jul 13 at 11 AM, you'll get full refund.
2 room options

Deluxe Twin Room (City View)

No Free Breakfast | Cancel before Jul 18 at 5 AM, you'll get full refund.
2 room options

Iconic King Room (City View)

No Free Breakfast | Cancel before Jul 16 at 10 PM, you'll get full refund.
12 room options

Standard Suite

No Free Breakfast | Cancel before Jul 17 at 11 AM, you'll get full refund.
2 room options

Shard Premier Suite

No Free Breakfast | Cancel before Jul 16 at 10 PM, you'll get full refund.
10 room options

Premium Suite

No Free Breakfast | Non Refundable
4 room options

Shard Premier King Suite

No Free Breakfast | Cancel before Jul 18 at 5 AM, you'll get full refund.
2 room options

Iconic Shard Suite

No Free Breakfast | Cancel before Jul 16 at 10 PM, you'll get full refund.
10 room options

Iconic Shard King Suite

No Free Breakfast | Cancel before Jul 18 at 5 AM, you'll get full refund.
2 room options