Hotel Santuario Pompei in Pompei, Campania

‌

Show all photos

‌

Hotel Santuario Pompei

Hotel

Piazza Bartolo Longo, 2, , Pompei, Campania 80045, ITMap

8/10

Very Good

133 reviews

Stay information

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. This property has received its official star rating from the local rating authority.. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Amenities

Pets friendly

Family friendly

Free Wifi

Location

Piazza Bartolo Longo, 2, , Pompei, Campania 80045, ITView in Google Maps

View map

‌

Things to know

Check-in14:00 - 23:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 6:00 AM - midnight This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)Airport shuttle fee per child: EUR 80Nearby parking fee: EUR 20.00 per day (492 ft away)Early check-in is available for a fee (subject to availability)Late check-in feeLate check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms

Reviews

8/10

Very Good

133 reviews

Ingvald

2 months ago on Hotels.com

10/10

My family had a great stay at Hotel Santuario. The staff were incredibly helpful and gave us the warmest welcome. The hotel is conveniently located right on the town's main piazza, which had a wonderful atmosphere both during the day and in the evening.

Robert

2 months ago on Hotels.com

6/10

When we arrived, my friend and I were supposed to have a room with two beds. It clearly stated that on the Hotels.com website, but the manager had a single bed matrimonial suite put aside for us. The difference being, we had booked the "junior suite city view", but he had paperwork that said the "junior suite matrimonial". Based on the reactions of the manager, I really do think he knew he was giving us the wrong kind of suite, but maybe it was a problem with hotels.com, so I'll give him the benefit of the doubt. So we ended up splitting a bed, not a big deal, but it was really a pain in the butt, and the manager accepted no responsibility for this mistake. We didn't really have a choice, so we took it. Also, he was able to get us into the proper room the next day, but we get into the room with two beds, and the air conditioner is leaking water on one of the beds. Really not impressed. Once again, the manager acted as if there's nothing he can do about that kind of thing. Now, with all that other stuff said, the rooms were quite beautiful. The location was really good, and the breakfast there was wonderful. Maybe your experience will be better than mine. I hope so.

Andrea

10 months ago on Expedia

10/10

Nice old historic building is clean enough, but needs love of the handy helpers kind of work men. Host took good care of me going above and beyond to see to it I was taken care of. He even drove me in his car at 9am one morning giving me tired body a break from long walk to Porta Marina entrance of Pompeii. For a reasonably priced stay in Pompei right in chraming old city center, book Santuario as your sanctuary. Only real complaint is the heavy smoke of wood stoves and deisel engines burnt my lungs a bit harsh leaving me coughing and gasping at times. Everywhere is becoming like that with air quality as the future arrives. Host went above and beyond to see to it I was connected via wifi with phone and laptop. Password needs to be changed to something easier. Cheers all.