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/////Kew Gardens Hotel

Kew Gardens Hotel

Hotel
292 Sandycombe Road, , Richmond, London, England TW9, GBMap
8.2/10
Very Good
422 reviews

Stay information

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.. The front desk is staffed during limited hours..

Amenities

Family friendly
Free Wifi
Wine or champagne

Location

292 Sandycombe Road, , Richmond, London, England TW9, GBView in Google Maps
View map
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Things to know

Check-in14:00 - 22:30
Check-out10:30 - 10:30
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 8 AM - 10:00 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay Noise-free guestrooms cannot be guaranteed Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Additional information

Optional fees: Fee for English breakfast: approximately GBP 16 for adults and GBP 8.0 for childrenRollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and mobile payments; cash is not acceptedMobile payment options include: Google Pay, Apple Pay, and Samsung PayNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher . Special instructions: The front desk is open daily from 8 AM - 10:00 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 10:30 PM. . Check out: 10:30 AM.

Know before you go

This property does not have elevators

Reviews

8.2/10
Very Good
422 reviews
L
Lindsay
2 months ago on Hotels.com
hotels.com
6/10
……………… …………………………………………..
N
Nigel
2 months ago on Hotels.com
hotels.com
10/10
Nice old pub with maybe 20 rooms. A very good stay.
D
David
3 months ago on Hotels.com
hotels.com
2/10
I know check in wasn’t until 2pm but it said reception was open from 10am. We arrived at 11am wanting to drop our cases off but no one was there. We went away for an hour and had a coffee and tried ringing the hotel but no one answered. We returned at 12.00 when the pub opened This time we were met with someone and left our luggage. We came back about 5pm and checked in. Our room was on the top floor(4 flights) and I had to carry 2 heavy suitcases up 4 flights of narrow stairs as there was no lift. This was not mentioned in the hotel description. First impressions were not good. The room was dated and run down. We just dropped our bags in the room and went for something to eat before returning later that evening. Then we saw the full extent of the room. The pictures on your site showed a nice bed with headboard and curtains at the window. We had no head board, the were dirty greasy marks in the wall above the pillows. The was a portable air conditioning unit at he bottom of the bed restricting access with ducting going out the window. One side of the bed didn’t have a bedside light. The bedside light the other side didn’t work. In the shower room The toilet roll holder was coming off the wall. The light above the mirror was hanging by a wire and in a shower room was dangerous. Where I think it was suppose to be secured to the mirror shards of glass had come away and were shards in the basin. The shower head was loose and the shower looked like it needed a good clean.

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Check price
Hotel
Home
Hotels
United Kingdom
London, England
Richmond
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Family Room

No Free Breakfast | Non Refundable
2 room options