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/////Hotel at the Lafayette Trademark Collection by Wyndham

Hotel at the Lafayette Trademark Collection by Wyndham

Hotel
391 Washington Street, Buffalo (NY), New York 14203, USMap
8.4/10
Very Good
1,003 reviews
33% guests praised the Wifi in their reviews
Price (10)

Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This Art Deco hotel also features wedding services, a fireplace in the lobby, and a banquet hall.. Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. A bus station shuttle is available for a surcharge..

Amenities

Free Wifi
Air conditioning
Heating

Location

391 Washington Street, Buffalo (NY), New York 14203, USView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Masks are required at the property for guests without COVID-19 vaccination Noise-free guestrooms cannot be guaranteed Onsite parties or group events are strictly prohibited Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not served at this property. A car is not required for transportation to and from this property. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

A car is not required for transportation to and from this property Alcohol is not served at this property Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
1,003 reviews
Latest
Price (10)
N
Nathan
1 month ago on Hotels.com
hotels.com
6/10
There was luge music downstairs that we were unaware of and it kept us up quite late with a young child
P
Patricia
1 month ago on Hotels.com
hotels.com
6/10
Title: Beautiful Historic Architecture, but Lacks Hospitality and Service I have mixed feelings about my stay here. The hotel was built in the early 1900s, and the building itself features beautiful historic architecture. However, it is an older structure undergoing renovations, which comes with some downsides. When you first enter the lobby, it feels quite gloomy and dark. There was also a noticeable pronounced musty smell every time I walked into my hotel room. Thermostat was confusing. No one was there to explain. Shower controls need repaired or replaced. Hard to shut off shower valve completely. The biggest area for improvement is the service and staffing. There was only one person at the front desk the entire time, leaving it completely empty when they went on break. The staff was not forthcoming with information, and there was no one available to help with bags. The employees definitely need more customer support training. Housekeeping was also minimal. While the room was clean when I arrived, daily service consisted only of emptying the trash. The room was large, had a fireplace which we did not use, area for sitting, mini fridge and microwave. They did not make the bed or replenish used items, such as coffee. On the positive side, it is a very quiet hotel. If you are looking for nightlife, this is not the place to stay, but it works if you want peace and quiet. Overall, the historic charm is weighed down by a major lack of service. Conveniently located.
J
Joel
1 month ago on Hotels.com
hotels.com
6/10
Hotel is historic and the rooms are pretty nice, but they are rather dark, and the lobby is dimly lit with ugly blue lighting. The gym was a disaster, with half the equiment broken or run down and weights all over the place.

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check-out
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2 Guests

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