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/////Tru By Hilton Smyrna Nashville

Tru By Hilton Smyrna Nashville

Hotel
950 Colonnade Drive, , Smyrna, Tennessee 37167, USMap
8.8/10
Excellent
895 reviews
"couldn't get connected to wifi"
Breakfast (17)

Stay information

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

950 Colonnade Drive, , Smyrna, Tennessee 37167, USView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Additional information

Optional fees: Uncovered self parking fee: USD 3.87 per dayPet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
895 reviews
Latest
Breakfast (17)
D
David
1 month ago on Hotels.com
hotels.com
4/10
First room provided had bad smell in it and all floors in room were covered in greasy texture, enough your shoes slid sideways when standing. Informed front desk and given room next to original….same greasy floors that cause hand and towel to have black color on them, as well as stains on pillows. Only reason didn’t change room a second time was it was late and had early morning meeting after long day of travel. Property shows signs of wear and lack of deep cleaning overall. Elevators had greasy substances in corners of floor, public bathrooms looked worse than a gas station in terms of cleaning, and staff at check out was too busy on phone call to be able to report any issues after stay. Would not stay at again and definitely not the standard of Tru by Hilton properties.
C
Christopher
3 months ago on Expedia
expedia
8/10
Older property and could use updating. But it was clean. Housekeeping did not come every 2 days during my stay and when I requested it due to full garbage and needing towels, it didn’t happen. Staff was friendly but frustrated by lack of follow thru.
J
Jon
3 months ago on Expedia
expedia
2/10
I had no hot water for my morning shower. When I called the front desk to complain, the manager just said, I will notify the maintenance people. No apology or compensation offered.

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