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/////Hotel Kaijoo by HappyCulture

Hotel Kaijoo by HappyCulture

Hotel
20 Rue Du Jeu Des Enfants, , Strasbourg, Alsace 67000, FRMap
8.4/10
Very Good
484 reviews

Stay information

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.. This property has received its official star rating from the French Tourism Development Agency, ATOUT France.. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Free Wifi

Location

20 Rue Du Jeu Des Enfants, , Strasbourg, Alsace 67000, FRView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, and a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for childrenSelf parking fee: EUR 25 per nightPet fee: EUR 15 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher, a smoke detector, and a security systemThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Reviews

8.4/10
Very Good
484 reviews
J
Johan
2 months ago on Hotels.com
hotels.com
10/10
Stayed in family room with balcony. Great view, lots of beds, good breakfast and all for a good price. Recommended!
N
Natalia
2 months ago on Hotels.com
hotels.com
6/10
When we (a family of three) arrived at the hotel at 3:00 p.m., the reception staff informed us that we had been upgraded to a larger 30 m² family room. However, when we saw the room, we were very disappointed. It was not cozy at all – there was one large bed in the middle of the room and four bunk beds, giving it the feel of a dormitory rather than a family room. We asked if we could instead have the 22 m² Junior Suite that we had originally booked. We were told that the suite was not ready yet and that we would have to wait about 30 minutes. We waited outside for even longer, but when we returned, the suite was still not ready. In total, we waited around 1.5 hours and lost a significant part of our afternoon. The reception staff apologized and told us that they would refund the cost of breakfast, which we accepted. We had paid approximately €45 for breakfast for three people when booking the room. However, the following day we received an invoice showing a refund of only €15. When we called the hotel, we were told that breakfast costs only €5 per person, so €15 covered all three guests. This is simply not true, as breakfast is advertised on the hotel’s own website at €11 per person. Overall, this was a very disappointing experience. For a hotel that presents itself as a four-star property, the service fell far below expectations. The hotel itself is also somewhat worn and dated and, in our opinion, is more deserving of a three-star rating than four stars.
J
Jennifer
3 months ago on Hotels.com
hotels.com
10/10
Perfect location for walking everywhere in old town and it was a decent size for our family of 2 adults and 2 older teens. The main reason we loved it was nice cold AC for these Texans during a very hot heat wave (100+ F). Good to cool off at night after dripping with sweat all day.

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Hotel
Home
Hotels
France
Alsace
Strasbourg
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests
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