Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 6:00 AM - 10:30 PM This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Mandatory fees: Stays include 2 hours of daily access to the adjacent HolstenTherme WaterWorld (waterslides, pool, and lazy river) and Fitness Studio per person. The sauna is available for a surcharge of EUR 11.30 per person and the brine bath is available for EUR 2.50 per 20 minutes; an all-day surcharge of EUR 9.80 applies. An all-day pass with sauna access is available for EUR 21.10 per person.. Optional fees: Pet fee: EUR 20.00 per pet, per nightService animals are exempt from feesCrib (infant bed) fee: EUR 35.0 per daySpa fee: EUR 21.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 10:00 AM to 10:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: 9:00 PM. . Check out: 11:00 AM.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work Pool access available from 10:00 AM to 10:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation