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/////The Ritz-Carlton Tenerife, Abama

The Ritz-Carlton Tenerife, Abama

Resort
Carretera General, TF-47, km 9, Tenerife, Canary Islands 38687, ESMap
9.2/10
Excellent
877 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, a sauna, and a 24-hour fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.. Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Planning an event in Guia de Isora? This hotel has 16146 square feet (1500 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..

Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

Carretera General, TF-47, km 9, Tenerife, Canary Islands 38687, ESView in Google Maps
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Things to know

Check-in16:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property uses solar energy

Additional information

Optional fees: Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: EUR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. A car is required for transportation to and from this property. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashThis property uses some solar energySafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

A car is required for transportation to and from this property Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 18 years old are not allowed in the spa Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.2/10
Excellent
877 reviews
J
José
1 month ago on Hotels.com
hotels.com
10/10
Our stay at the Ritz Carlton Tenerife was excellent. The receptionists were helpful and so kind, even the times when we were too late to book a reservation at the restaurants the receptionist was so kind and helpful and found us a table still. They are really kind also at the breakfast reception. The breakfast has a lot variety and have tasteful and healthy alternatives. We loved eating at breakfast every day and the different restaurants were unique, especially the Japanese one (Akira). Absolutely recommended. The Italian restaurant (Verona) I remember the names of at least 10 people who work there, and it’s not difficult when they are so memorable, kind, colorful and approachable. We enjoyed the pool facilities, tennis (not included, but they drive you to the tennis court you book nearby) and the beautiful Abama beach which they drive you to with a charming little green locomotive train. I mean, we had a week there and it was truly wonderful. The room with the ocean view is recommended. The room was absolutely beautiful and spacious, I’m grateful they gave us such a great room. 10/10. Thanks for the experience!
M
Masih
1 month ago on Hotels.com
hotels.com
8/10
Venue is wonderful and beautiful. However, for a 5* hotel and the brand The Ritz-Carlton, it could certainly do with some improvements. 1) Pool cleanliness: the pool is very filthy. We stayed for a week ar Tivoli before coming to the Ritz. The Tivoli Hotel pool is meticulously clean. The Ritz seems to not clean their pool regularly. Very disappointing for a 5* hotel. 2) TXOKO poolside restaurant: poor quality food at horrendous prices. Dry meat, pasta with no taste, croquettes for €6 that are less than a bite. Compare this to Tivoli Hotel restaurants by Chef Olivier where they serve real tasty food. TXOKO gets 4/10 from me. 3) Breakfast: options not great, food not great quality, and staff are overworked and stressed. We were served pre-cooked cold fried eggs, and bad coffee in half filled cups from the machine. I wonder who inspected their 5* rating. 4) Lobby smells of diapers and not a great experience to be in. Most luxury hotels smell luxurious and wonderful, you would want to be in the lobby. 5) Check-in vs Check-out: totally different treatment by staff during check-in vs check-out. Both at restaurants (TXOKO) and with the bag storage in the lobby. It’s as if they know you’re about to leave so they treat you differently. Apart from the above, I think this place could be wonderful if they improved these points. Would rate this place 4.5/5* until they work on the above points.
S
Sabeeha
3 months ago on Hotels.com
hotels.com
10/10
Excellent hotel - can’t go wrong with the Ritc C!

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