2097 Inn Drive, Charlottesville (VA), Virginia 22911, USMap
7.8/10
Very Good
1,008 reviews
"Well worth it"
Breakfast (11)
Stay information
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include tour/ticket assistance and a banquet hall.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Charlottesville? This hotel has 2800 square feet (260 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite..
Front desk staff will greet guests on arrival at the property
Minimum check-in age: 21
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Additional information
Policies: The seasonal pool will be open from May to September. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.
Know before you go
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The seasonal pool will be open from May to September
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Reviews
7.8/10
Very Good
1,008 reviews
Consecutive positive reviews from 48 guests
Latest
Breakfast (11)
S
Shanda
recently on Hotels.com
2/10
DO NOT STAY HERE. (SORRY so Long, But PLEASE READ.) Do not waste your $ on this hotel. We travel, almost every weekend, with our daughter’s softball team and we have NEVER had this bad of an experience with a hotel. The pool was closed, the rooms were nasty, there was NO Breakfast available. (No milk, bread, or anything hot). When we went to take a shower that was NO HOT WATER and the faucet in the shower almost fell out of the wall when we turned the water on. When we checked in, I was told that the pool would be Open till 10pm. When we went to get in the pool it was locked. I asked the front desk they said, "there is mud in the pool, So its closed." Then another parent asked about the pool, and they were told something completely different. They were told it was closed due to a New VA Law that requires all pools to be closed after Labor Day. Ok, weird! Never heard that one. When we booked our room (2 days b4 our check in date) I specifically called and made sure the pool would be open. Of course, the front desk staff said yes pool is open and stays open daily till 10pm. We asked to talk to a manager and were told that the manager doesn't take calls over the weekend. Staff said the pool info was a miscommunication. The fact that there was No Hot water or breakfast was unacceptable.
S
Shereece
1 month ago on Hotels.com
2/10
Both front desk employees were extremely nice, friendly, helpful. My first night when I returned to my room. I found a snake in my bathroom. The night time front desk was very helpful and compassionate towards the situation. She changed my room but I was still anxious for obvious reasons. I called the day of check out and spoke to the GM who was very dismissive and short with on the phone. She told me that there was nothing she could do and when I asked for corporate number she said she didn’t have it and they wouldn’t be able to assist either. I ended up not staying another night because my anxiety was triggered and I was unable to rest. The lack of care from the manager is unacceptable and I will be following up with corporate.
G
Glenn
1 month ago on Hotels.com
10/10
The room temp control was excellent.
The window shade controls were non-functional. The light reduction shade was down, but the blackout shade would not come down.
Breakfast was very good, although ran out of oranges and cereal.
From rear entrance, would be helpful if there was a sign indicating what rooms are in each hallway. No info in room re: where fitness center was. Computer in dining room did not have an attached printer?
