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/////Marriott's Grande Ocean

Marriott's Grande Ocean

Hotel
51 South Forest Beach Drive, Hilton Head Island (SC), South Carolina 29928, USMap
9.4/10
Excellent
178 reviews

Stay information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, 5 hot tubs, and outdoor tennis courts. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite..

Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

51 South Forest Beach Drive, Hilton Head Island (SC), South Carolina 29928, USView in Google Maps
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Things to know

Check-in16:00 - 00:00
Check-out00:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

The property will be renovating from October 1 2026 to March 31 2027 (completion date subject to change). The following areas are affected: Select guestrooms During renovations, the aparthotel will make every effort to minimize noise and disturbance.. Optional fees: Covered self parking fee: USD 27.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. The property is professionally cleaned.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has indicated there is a smoke detector on the propertySafety features at this property include a fire extinguisher and outdoor lightingThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleaned . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: anytime. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: Smoking permitted.

Reviews

9.4/10
Excellent
178 reviews
b
brian
2 months ago on Hotels.com
hotels.com
2/10
Be very clear that there are zero services provided front desk. Couldn’t help us find our room had to deal with our own bags and find this place. The parking is terrible. There are zero service services no room service nothing. We got a cleaning service. She came one day during our four day day. Left trash in the trash bin, dirty dishes in the sink old coffee in the coffee pot basically made the beds and left.
R
Rob
5 months ago on Hotels.com
hotels.com
6/10
This place is seriously dated and it's a real shame as it has lots of potential but lacking any leadership with management and ownership. My experience at check-in was cold and painful and after an email a week ahead of time and 2 calls asking for a pack n play I finally had to go back to the front desk and speak to a supervisor. Then after 2 failed attempts with the ones that were delivered the manager had to come to the room and setup the third one. All in all this wasted 3hrs of my time. Further, due to something to do with their cable provider, not all channels were available and the wifi was awful. It barely worked. Overall it's not worth the monry you pay as the hygiene of the place is very poort. The gym felt as if it had not been cleaned in weeks. I mentioned this twice during my stay and it was never cleaned. House keeping comes every other day and it was a joke. The rooms should be cleaner. Again, a bunch of painful small things that doesn't make this stay worthwhile.
J
James
6 months ago on Expedia
expedia
10/10
The staff here is top notch! They communicated via text to welcome us and let us know to advise them of any needs. Addie is amazing! She did a great job with answering our questions and checking on us throughout the stay. The grounds are extremely clean. They do an excellent job of maintaining the building also ans cleaning the rooms. Everything about this place is top notch! In fact, this was our 2nd stay. We loved it so much the first time we were here a weekend ago, that we decided to come back! As soon as we touched down from Punta Cana, we immediately made the 4 hour drive to come back.

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South Carolina
Hilton Head Island (SC)
check-in
Oct 11, Sun
check-out
Oct 12, Mon
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