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/////Candlewood Suites-West Springfield by IHG

Candlewood Suites-West Springfield by IHG

Hotel
572 Riverdale Street, West Springfield (MA), Massachusetts 01089, USMap
8.4/10
Very Good
934 reviews
"can’t beat this place"
Pool (10)

Stay information

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

572 Riverdale Street, West Springfield (MA), Massachusetts 01089, USView in Google Maps
View map
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - C0000503250 This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 25 per pet (varies based on length of stay) Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 10:00 AM to 9:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedTax ID - C0000503250This property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisherThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Pitbull dog breeds are not permitted.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Pool access available from 10:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
934 reviews
Latest
Pool (10)
S
Serafim
1 month ago on Hotels.com
hotels.com
6/10
Bedding clothes and towels had odor.
A
Ashley
1 month ago on Hotels.com
hotels.com
8/10
Staff extremely helpful and pleasant. Loved the room. Comfy beds. Loved having the kitchenette. The pool was nice; the jacuzzi was colder than the pool. But pool was a lovely temp. The only downside was we could hear then people walking above us at like 3 am. Walls and ceilings may be a tad thin. However, very pleasant experience. Very reasonable price and was perfect for our stay to be near Six Flags.
J
James
1 month ago on Hotels.com
hotels.com
8/10
It’s been 5 days since I checked out and I still have not gotten back my $100 security deposit. Reached out twice and was told both times they don’t know why, and to call back again to try and get ahold of the property manager. The hotel was very nice though. Besides what I said above (and assuming I do get that back) I would definitely stay again.

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Oct 11, Sun
check-out
Oct 12, Mon
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2 Guests

Standard Queen Studio Suite

Studio Suite, 1 Queen Bed
1 Queen Bed
Sleeps 2

Standard Queen Studio Suite (Accessible)

No Free Breakfast | Non Refundable
1 Queen Bed
Sleeps 2
2 room options

Standard 2 Double Studio Suite

No Free Breakfast | Non Refundable
2 Full Beds
Sleeps 4
2 room options

Standard Double Studio Suite

No Free Breakfast | Non Refundable

1 Bedroom Standard Queen Suite

This suite features a separate living area, a kitchenette, and a TV with DVD player.

1 Bedroom Standard Queen Suite (Accessible)

No Free Breakfast | Non Refundable

Standard Studio Suite

No Free Breakfast | Non Refundable
1 QueenBed, 1 FullBed, 1 Full Bed
Sleeps 2
2 room options

Standard Queen Studio (Accessible)

This suite has a kitchenette, a TV with DVD player, and an en suite bathroom.

1 Bedroom Standard Suite

Suite, 1 Bedroom
1 Queen Bed
Sleeps 4
2 room options

1 Bedroom Standard Suite (Accessible)

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)
1 Queen Bed
Sleeps 4
2 room options

Standard Queen Room (Accessible)

No Free Breakfast | Non Refundable