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/////Saltus, Small Luxury Hotels SLH

Saltus, Small Luxury Hotels SLH

Hotel
Freigasse 8, San Genesio Atesino, Trentino-Alto Adige 39050, ITMap
9.4/10
Excellent
22 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include concierge services, an arcade/game room, and a hair salon.. This property has received its official star rating from the local rating authority.. Featured amenities include limo/town car service, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Freigasse 8, San Genesio Atesino, Trentino-Alto Adige 39050, ITView in Google Maps
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Things to know

Check-in15:00 - 21:30
Check-out07:30 - 10:30
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 7:30 AM - 10:00 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT021079A1N7LTP526 Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

. Optional fees: Pet fee: EUR 30 per pet, per nightService animals are exempt from feesEarly check-in fee: EUR 50 (subject to availability)Late check-in fee: EUR 100 for check-in between 10:30 AM and 7:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards . Special instructions: The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 9:30 PM. . Check out: 10:30 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 14 years old are not allowed in the spa Only registered guests are allowed in the guestrooms Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.4/10
Excellent
22 reviews
H
Haydon
2 months ago on Hotels.com
hotels.com
6/10
There are many wonderful things about this hotel (the minimalist aesthetic, the peaceful setting, the hearty breakfast, the distant Dolomite views, and the amazing pool). Unfortunately, the actions of a single hotel employee can significantly diminish the overall experience as a guest. In this case, our check-in experience was deeply flawed. The front desk employee who checked us in made the process drag on far longer than it should have. He took an incomprehensibly long time to check our passports and take down a credit card. It was painfully slow, and it caused us not to be able to use the pool on arrival after a long day (the main reason why we booked this hotel). He also failed to disclose to us that there would be a fee for parking in the garage, even though he asked for our license plate number. Shortly after check-in, I received a rating request from Hotels.com, asking how the check-in was. I gave it a negative but honest rating, citing the fact that it was very slow and unhelpful. Within 5 minutes I received an angry phone call on the room phone from the front desk employee, demanding to know why I had given the negative rating. He then wanted to argue with me about it, and finally he hung up on me. I have never encountered such an unprofessional hotel employee who misunderstands the nature of the hospitality business so fundamentally. He made the whole experience about himself rather than the guests. Calling a guest to argue about a review? Really??
S
Sarah
5 months ago on Expedia
expedia
10/10
The hotel was fantastic. Very quiet, wonderful to be surrounded by nature and only hear birdsong. The staff were very friendly and attentive, the facilities were spotless and there were some nice touches such as complimentary apples, spring water and even a hot water bottle. Great to have no television and the hotel's sustainability scores highly and is to be commended. This hotel deserves to be in the Leading Hotels of the World and we will definitely return.
S
Sam
9 months ago on Hotels.com
hotels.com
10/10
This hotel was excellent from start to finish. Fantastic staff, facilities, food and ethos at the hotel. It is perfectly tucked away in a very quiet town with stunning views and spa facilities. It is a beautiful and tranquil place, and the food quality in the restaurant is excellent. It is hugely worth the money for the quality of the service, comfort and dining experience. It is perfect to located to explore the broader South Tyrol region. You will require a car if you plan to go out and explore. We will be back!

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Hotel
Home
Hotels
Italy
Trentino-Alto Adige
San Genesio Atesino
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Superior King Room (Mountain View)

Free Breakfast | Non Refundable