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/////Extended Stay America Suites - Charlotte - Matthews

Extended Stay America Suites - Charlotte - Matthews

Hotel
1424 Matthews-Mint Hill Rd, Charlotte (NC), North Carolina 28105, USMap
7.4/10
Good
461 reviews

Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.. Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite..

Amenities

Pets friendly
Free Wifi
Air conditioning

Location

1424 Matthews-Mint Hill Rd, Charlotte (NC), North Carolina 28105, USView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 5:30 AM - 11:00 PM This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property is professionally cleaned This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Optional fees: Pet fee: USD 25 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply. The property is professionally cleaned.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Long-term renters welcomeNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, and window guardsThis property is professionally cleanedThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: The front desk is open daily from 5:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7.4/10
Good
461 reviews
C
Charlotte
3 months ago on Hotels.com
hotels.com
4/10
Maybe my expectations were too high or rather had never stayed in an extended living hotel...there was so much upkeep that needed to be done to our room. Paint chipped off the walls everywhere, towels were so thin, the two chairs in the room looked like a cat went crazy on them and the "leather" was ripped to shreds. The blinds were your basic wood blinds-no curtain-definitely not black out so the room was completely lit up in the morning. Probably my biggest complaint was the A/C. The air was working however there was so much moisture in the air that our clothes felt wet. I brought a fan so that helped-but it was cool and humid in our room. I knew I wasn't staying in a 5 star hotel but didn't realize the basic necessities for a hotel room would not be there. I will say the bed and the bedsheets were clean and comfortable. When we first got in the room I put my cooler on the floor and it dripped water. I grabbed the one kitchen towel that was provided to wipe up the water and the towel turned black-that was my first impression of the room-and went down from there.
J
Jose
3 months ago on Expedia
expedia
8/10
The room was smaller compared to their other property in Rock Hill. Also didn't have ice maker, a bigger leather chair and a rotating desk chair like the Rock Hill SC property. I like that it was very clean, the AC was great and the staff was very attentive and nice. Yes, I'll recommend it.
K
Kevin William
4 months ago on Expedia
expedia
4/10
Room smelled very musty. Had to change rooms for the second tonight. Staff were helpful accommodating the change.

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United States
North Carolina
Charlotte (NC)
check-in
Oct 10, Sat
check-out
Oct 11, Sun
nights
1
guests
2 Guests

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Free Breakfast | Non Refundable
1 Queen Bed
Sleeps 2
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Deluxe King Studio with Sofa

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