A virtual front desk provides assistance to guests Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link The check-in location differs from the property location; go to: [Hotel Sheraton Lake Como - Via per Cernobbio 41A] This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking

Minimum check-in age: 18

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Host has indicated there is a smoke detector on the property Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 013075-ALB-00016, IT013075A16UAWYTMQ Safety features at this property include a fire extinguisher, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned

The following facilities are closed seasonally each year. They will be closed from November 28 to April 1:Bar/LoungeDining venue(s)Parking areaSaunaSpaHot tubSwimming pool The following facilities are closed on Monday: Dining venue(s). Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 5 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for childrenSelf parking fee: EUR 25 per nightPet fee: EUR 30 per pet, per dayService animals are exempt from feesHousekeeping fee: EUR 35; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to September. Pool access available from 9:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). The property is professionally cleaned.Contactless check-in and contactless check-out are available. . Checkout Instructions: The host requires you complete the following before checking out:Lock the doors and return the keys . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleanedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The check-in location differs from the property location. Check-in location: [Hotel Sheraton Lake Como - Via per Cernobbio 41A]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools. This property's breakfast, restaurants, pool, and fitness facilities are located at the adjacent partner property, Sheraton Lake Como Hotel.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 10:00 AM.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision Pool access available from 9:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from April to September This property does not have elevators