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Home/Hotels/United States/Texas/Houston/InTown Suites Extended Stay Houston TX - Cypress Station

InTown Suites Extended Stay Houston TX - Cypress Station

Hotel
16909 Rolling Creek Dr, , Houston, Texas 77090, USMap
7.4/10
Good
29 reviews

Stay information

This hotel offers designated smoking areas.. Featured amenities include laundry facilities, ATM/banking services, and an elevator. Free self parking is available onsite..

Amenities

Free Wifi
Air conditioning
Paid parking

Location

16909 Rolling Creek Dr, , Houston, Texas 77090, USView in Google Maps
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Things to know

Check-in14:00 - 18:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

. Policies: Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisher and a smoke detector . Special instructions: The front desk is open during the following times:Monday - Saturday: 11:00 AM - 6:00 PM Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 2:00 PM. Check in to: 6:00 PM. . Check out: 11:00 AM.

Reviews

7.4/10
Good
29 reviews
L
LaShonna
3 months ago on Hotels.com
hotels.com
6/10
I stay there for quite some time general manager Dion. She’s very helpful, resourceful and leads by perfect example however, employees needs more training, hospitality, customer service, and more.. staff is very rude at times nonchalant, arrogant attitude
L
LaShonna
4 months ago on Hotels.com
hotels.com
10/10
Management is overall good. GM Dee couldn’t ask for a better Person whose management skills are excellent.
H
Harold
4 months ago on Hotels.com
hotels.com
10/10
Best kept secret. Unbelievable well maintained. The staff seemed like real busy bees. I honestly have not experienced anything like this before. I mean the staff was all over it and friendly and courteous. From the office ladies to the housekeepers. All were incredibly efficient, fast and courteous. Overall I’d say 6 of the 7 hotel employees I encountered were extremely professional, polite, courteous etc. maintained the rooms well and always addressed me with sir or mister. There was only one maintenance man there that needs to work on his people skills and stop being so pretentious. But you will not be disappointed. A plus plus. I was so impressed I had planned to give each of the staff a 20 dollar tip just to show my appreciation for this supernatural flow and professionalism. If it had not been for the rude maintenance man, they would have gotten it. I actually might still mail them their tips because they deserved it. They were young, middle aged, some old, all different races. I have never experienced customer service like this before. Was very good. Rooms are humongous. Everything smelled new and clean. I was overwhelmed. And the price can’t be matched for what you get. Whoever manages these girls needs to give them all raises.

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Hotel
check-in
Oct 10, Sat
check-out
Oct 11, Sun
nights
1
guests
2 Guests
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