1130 FM 1960 Bypass Road E., , Humble, Texas 77338, USMap
8.4/10
Very Good
498 reviews
"price was good"
Check price
Hotel
Stay information
This hotel offers designated smoking areas.. Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Free self parking is available onsite..
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Minimum check-in age: 21
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Additional information
Policies: Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cash . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 2:30 PM. Check in to: 6:00 AM. . Check out: 11:00 AM.
Know before you go
This property does not have elevators
Reviews
8.4/10
Very Good
498 reviews
D
Dawnte
6 months ago on Expedia
2/10
I would not recommend this hotel to anyone. It's extremely noisy and inconvenient located.The price of the rooms are ridiculous for the terrible service I encountered. I had to change rooms multiple times and was even sent to a room already occupied by another guest. Their rooms have mold and the TVs don't work properly. I wasn't even able to watch any channels on the TV and had to use my laptop and HDMI cable to watch my shows. The housekeeping staff is exceptionally rude. They don't actually clean the rooms and get an attitude when you ask them to. I asked the front desk for a new pillow because the ones in the room were so flat that they were causing me physical pain, and the guy rolled his eyes at me. I was told to leave after reporting their behavior to my booking company. DON'T BOOK HERE!
M
Markesha
6 months ago on Hotels.com
2/10
This hotel is terrible—do not stay here. The reviews are very misleading.
From the moment we pulled up, the property looked sketchy. Unfortunately, it only got worse once I went inside the room. I specifically paid for a non-smoking room, but it reeked of smoke. When I tried turning on the light near the bathroom, it didn’t work, and when I walked into the bathroom, the toilet was absolutely disgusting.
I left immediately and requested a refund, but the hotel refused. I had to contact Hotels.com, and after going back and forth with both the hotel and Hotels.com, I finally received a refund today.
This was by far the worst hotel experience I’ve ever had. To make things even more concerning, the hotel changed its name from “Americas Inn & Suites” to “Crystal Inn & Suites” within just a few days, which is very suspicious.
I would not trust this place at all.
J
Justin
6 months ago on Hotels.com
2/10
This location used to be quite pleasant. However, my most recent visit was absolutely the worst. I pre-booked and paid so that my service Corgi would have no hiccup when we arrived. As we had car troubles and had been in the heat for most of the day. Im sure we appeared like some homeless bums but even still-The manager refused to accept my service dog even with the Service dog ID. Was attempting to charge my card for a $100 pet deposit that would be returned IF there werent any damages. Then, He had to call for permission from the owner which took a total of 45 mins after the uber dropped. An hour before check out-the power to the AC was turned off and when attempting to dial the office-no one answered. When I turned in the key and to get my receipt the lady said that she'd never heard of that and laughed in my face. Never again will I use this brand but especially this location
