Wards Hotel

Hotel

39 Earls Avenue, , Folkestone, South East, England CT20 2HB, GBMap

8/10

Very Good

194 reviews

Stay information

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite..

Amenities

Family friendly

Free Wifi

Fireplace

Location

39 Earls Avenue, , Folkestone, South East, England CT20 2HB, GBView in Google Maps

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Things to know

Check-in14:00 - 21:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 2:00 PM - 9:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Secured self parking fee: GBP 20 per dayEarly check-in fee: GBP 45 (subject to availability)Late check-in fee: GBP 60 for check-in between 9:00 PM and midnightLate check-out fee: GBP 45 (subject to availability)Crib (infant bed) fee: GBP 20 per dayRollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant beds and rollaway/extra bedsThis property accepts credit cards; cash is not acceptedCashless transactions are available . Special instructions: The front desk is open daily from 2:00 PM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 9:00 PM. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

8/10

Very Good

194 reviews

Trijnie

2 months ago on Hotels.com

2/10

This hotel is closed for some time. We did not got notice of that fact. So we arrived -after a confirmed reservation - at closed doors. We had to find us another hotel on the instant. I want my money back!

Gill

3 months ago on Hotels.com

2/10

There was no breakfast or bar as they stated it was being refurbed. Though midweek no one was in there and they had definitely not even started. No contact number was given, could not get into the hotel, a guest outside contacted the person to let us in. The place was more like a hostel or HMO. Think was used by asylum seekers to. Plaster off the walls and smelt. Lights not working in the corridor to our room. The window sash broken, the windows has to be propped up by wood. Windows rotting. Shower and toilet room was awful. Sink was propped up on wood. Only good thing it did have heat but no pressure. Carpet fraying and not cleaned round edges. Mold in cupboard so I just left suitcase on top of moldy bedding and used it from there. Base of bed was marked terribly. One positive was the TV, had neflix etc. Also a microwave in room. Gave me extra milk when asked but it had gone off!!!! Did supply a fan as was so hot. Only there 3 nights thank god, never again. I did take a video but there is no where to download it on here.

David

3 months ago on Hotels.com

2/10

Absolutely awful, the guy emailed me at 10.40pm the day before I'm due to check-in to tell me he needs to cancel my booking due to an issue with my room. Fair enough I thought, inconvenient but it happens, except I had a mate staying in the same place, he had to move rooms, again a problem with his room too, after some digging, man on site scenerio and reading others experiences it turns out there was a water leak weeks before I was due to stay so why cancel my booking so late and by email knowing full well he didn't have a room for me, and being soo late in the evening last minute bookings cost twice as much so it's a lose lose situation. To add insult to injury he then processed my payment, taking the full amount even though he knew he had cancelled my booking and I never checked in! Absolutely ridiculous, trying to steal my money. My advice would be to steer clear, there are many other hotels in the area some are actually cheaper.