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/////Microtel Inn & Suites by Wyndham Macedon

Microtel Inn & Suites by Wyndham Macedon

Hotel
350 NY State Rt. 31, Macedon, Fairport (NY), New York 14502, USMap
9/10
Excellent
566 reviews
"sitting area by the window"
Breakfast (21)

Stay information

This smoke-free hotel was built in 2023.. Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite..

Amenities

Free Wifi
Outdoor fireplace
Air conditioning

Location

350 NY State Rt. 31, Macedon, Fairport (NY), New York 14502, USView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Additional information

Optional fees: Pet fee: USD 50.00 per pet (varies based on length of stay) Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

Reviews

9/10
Excellent
566 reviews
Consecutive positive reviews from 70 guests
Latest
Breakfast (21)
L
Lee
1 month ago on Hotels.com
hotels.com
6/10
Not terribly thrilled with this place. We checked in late at night and our room was very unclean although it had been cleaned . We switched to a second room after complaining which also was unclean in many ways. I’m not one to complain but this made for a pretty uncomfortable stay. The breakfast wasn’t great either .
K
Kai Carlo
1 month ago on Hotels.com
hotels.com
2/10
My 1st review:Most of the staff were nice, helpful, and courteous. The one front desk lady became argumentative when she accused me of not sharing my service animal was with me, that was a outright lie. She insisted I was checked in by her (I wasn't!), she was rude and it was clear she wanted to argue. I've stayed at many places around the country and have also worked at hotels myself and the customer service here was by any means some of the worst I have ever experienced. Not only was it my birthday she took time away that I can't get back because I had to report this Behavior to corporate as a formal complaint. Instead of saying Thank you sir I'm sorry for bothering you she wanted to argue I had to walk away And be the bigger person Because I could see clearly that's what she wanted to do I spent way too much money To be treated in this form. And unfortunately she dampened the whole experience because there was good staff... Thebresponse:Dear Tammy, Thank you for responding. However, I feel that your response addresses an issue that was not the primary concern of my complaint. This was never simply about whether I was charged a pet fee or whether my service animal was ultimately registered. The issue was the principle of how I was treated and the disrespectful way the situation was handled. The front desk employee involved was Aniche. I understand that the hotel may have a standard procedure for documenting service animals, and I have no issue with a hotel following its pol
K
Kai Carlo
1 month ago on Hotels.com
hotels.com
2/10
Most of the staff were nice, helpful, and courteous. The one front desk lady became argumentative when she accused me of not sharing my service animal was with me, that was a outright lie. She insisted I was checked in by her (I wasn't!), she was rude and it was clear she wanted to argue. I've stayed at many places around the country and have also worked at hotels myself and the customer service here was by any means some of the worst I have ever experienced. Not only was it my birthday she took time away that I can't get back because I had to report this Behavior to corporate as a formal complaint. Instead of saying Thank you sir I'm sorry for bothering you she wanted to argue I had to walk away And be the bigger person Because I could see clearly that's what she wanted to do I spent way too much money To be treated in this form. And unfortunately she dampened the whole experience because there was good staff

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Hotel
Home
Hotels
United States
New York
Fairport (NY)
check-in
Oct 10, Sat
check-out
Oct 11, Sun
nights
1
guests
2 Guests

Standard King Room (Accessible)

Zimmer, 1 King-Bett, barrierefrei, Nichtraucher (Roll-In Shower)
1 King Bed
Sleeps 2
3 room options

Standard King Room

Free Breakfast | Non Refundable
1 King Bed
Sleeps 2
3 room options

Standard King Studio Suite

Studiosuite, 1 King-Bett, Nichtraucher
1 King Bed
Sleeps 2
3 room options

Standard 2 Queen Room

Zimmer, 2 Queen-Betten, Nichtraucher
2 Queen Beds
Sleeps 4
3 room options

Standard Room

King herbergi - Reyklaust
Sleeps 2

Standard King Suite

Free Breakfast | Non Refundable