A virtual front desk provides assistance to guests
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Prior to arrival, you must complete online registration via a secure link
There is no front desk at this property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a fire extinguisher
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Additional information
Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cardsSafety features at this property include a fire extinguisher . Special instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM.
Know before you go
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reviews
7.8/10
Very Good
57 reviews
E
Esteban
20 months ago on Expedia
4/5
My experience at this accommodation was far from satisfactory. Upon arrival, I was greeted by a friendly staff member who provided me with the key without any issues, which I appreciate. However, once inside, the contactless key did not work, so I had to ask about it while I had the chance. Fortunately, the key also included a physical option, which allowed me to access the room.
I booked a single room, which was quite small but very clean. The main issue was the heating—it never worked, which was a serious inconvenience given that I visited in winter, and Salamanca can be extremely cold during this season. I contacted the support number for assistance, but I never received a response.
The next morning, I woke up to find that the radiator was leaking water. Additionally, there was another radiator next to the bed (likely because there was a window that didn’t close properly, letting in cold air), but this one didn’t work either. I wrote again to report the issue, but to my disappointment, I was completely ignored.
While the location and price are good, the lack of assistance and the malfunctioning heating made my stay an unpleasant experience. Unfortunately, because of this, I would not consider staying here again.
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Karin
36 months ago on Hotels.com
6/10
Checking into Hostal Gud was not easy. After calling we got help thru Whatsapp but the person at the other end just delivered his message superfast andcthen hung up without making sure we had understood. It all just seemed strange and anonymous. We never saw a living person there.The bathroom was the tiniest I have ever seen.No aircondition made the small room hot as a sauna and the noice outside continued until 4 in the morning. Never again will i stay at Hostal Gud.
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Ariel
37 months ago on Hotels.com
6/10
This hostal is part of a chain that is run by one person. Most of the interaction is done by phone. He always answers the phone when needed though. The rooms are pretty small with barely any space left to move around. They are enough for one person but not two.
