Located in the heart of San Gimignano, B&B Palazzo Tortoli offers convenient amenities such as complimentary wireless internet access and tour/ticket assistance. Guests can enjoy a meal at the coffee shop/cafe. Featured amenities include express check-out and a safe deposit box at the front desk. A roundtrip airport shuttle is available for a surcharge (available 24 hours). The guestrooms offer complimentary wireless internet access, safes, desks, and daily housekeeping. Bathrooms feature showers, complimentary toiletries, and bidets.

The property will be renovating from November 19, 2025, to November 30, 2025 (completion date subject to change). The following areas are affected: dining venue(s), exterior, guestrooms, hallway, and lobby. Every effort will be made to minimize noise and disturbance during renovations.

Nearby attractions include Piazza della Cisterna, the Medieval Criminal and Torture Museum, Torre Grossa, and the San Gimignano Pro Loco Association, all within 0.1 km. The preferred airport is Florence Airport, Peretola (FLR), located 68.5 km away. The B&B Palazzo Tortoli is a hotel.