Hostel Space Capsule in Madrid, Madrid

‌

Show all photos

‌

Hostel Space Capsule

Hostel

Calle Olvido 8, , Madrid, Madrid 28026, ESMap

6.6/10

Good

71 reviews

Stay information

Featured amenities include laundry facilities and lockers..

Amenities

Free Wifi

Air conditioning

Heating

Location

Calle Olvido 8, , Madrid, Madrid 28026, ESView in Google Maps

View map

‌

Things to know

Check-in14:00 - 02:00

Check-out08:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link There is no front desk at this property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 10 per accommodation, per stay

We have included all charges provided to us by the property.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisher . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: 2:00 AM. . Check out: 11:00 AM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Reviews

6.6/10

Good

71 reviews

Ana

3 months ago on Hotels.com

4/10

The space itself is clean and the capsule is quite comfortable. However, the experience was completely ruined by the terrible management and the staff's lack of preparation. By mistake, we left our keycard inside the capsule and got locked out. To make matters worse, our phones and important documents were inside the capsule, leaving us completely helpless and unable to do anything. The security guard on duty had no training or autonomy to solve the issue, and the hotel surprisingly does not have an emergency master card to open the doors. The guard tried to contact the hotel manager/management several times, but nobody answered the phone. As a result, we were left completely stranded all night. The only "solution" they offered was for us to stay awake until 7:00 AM, waiting for the cleaning staff to arrive and open the door for us. It is unacceptable for an accommodation not to have a contingency plan or a manager available to solve such a common and simple problem. I do not recommend it due to the terrible customer service.

Imene

4 months ago on Expedia

4/10

There’s only three bathrooms for like up to 20 people. Also only 5 showers, 2 private ones and three communal ones. It was clean enough even though sometimes it wasn’t but that’s more because of the other guests than the people cleaning. Inside the capsule the charge didn’t work for our phones and neither did two of the four lights. Also the capsule was insanely hot inside even though there was a climatisation but it was barely working. I think this is more fit for solo travellers because the lockers were also very small and could only fit one backpack.

Anton

6 months ago on Hotels.com

2/10

Stains on the sheets. Ac was broken so it was around 35C in the capsule and we had to sleep with the door open. Everything was wet including our towels. And there was a group of people that made noise the whole night. We didnt even get a duvet instead we got a blanket.