121-123 west hill road, , Bournemouth, South West, England BH2 5PH, GBMap
6.2/10
Pleasant
23 reviews
Stay information
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. The front desk is staffed during limited hours..
Amenities
Family friendly
Free Wifi
CCTV inside
Location
121-123 west hill road, , Bournemouth, South West, England BH2 5PH, GBView in Google Maps
View map
Things to know
Check-in15:00 - 22:00
Check-out10:00 - 11:00
Dates and times refer to property's local time
Check-in instructions
Front desk staffed during limited hours
The front desk is open daily from 10:00 AM - 10:00 PM
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Additional information
Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: The front desk is open daily from 10:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM.
Know before you go
This property does not have elevators
Reviews
6.2/10
Pleasant
23 reviews
L
Lindsey
1 month ago on Hotels.com
6/10
This accommodation has potential to be a charming and convenient little place. The staff were lovely and hardworking in the extreme heat. Its downfall was that it is extremely poorly maintained, not seeming to be any fault of the cleaning staff, but likely due to poor maintenance management. The carpets needed professional cleaning, not just a hoover. They were filthy. Luckily our room itself smelled fresh, but the corridors stunk of all sorts, including cigarette smoke, which is off putting for non smokers. The amenities were good, including a fridge which included some milk, which we returned to reception only because we don’t drink dairy, but the man managing seemed to give a hard time to the staff for this. In general, management seemed to be struggling and blaming the staff.
There was a bathroom on the floor above us which I made use of to wash my hands while my partner was using the washroom in our room. It could be a lovely touch as a spare (shared) bathroom, giving a cozy guesthouse feeling, especially for families, but it wasn’t clean sadly.
The room was cluttered with unneeded furniture that we did put our stuff on, only because it was in the front of plenty of other space to put our things on. The managing man did offer to remove it for us but there was no point then as we were only there two nights. Without that clutter and with a clean carpet, it would be an ideal place close to the beach and shops. The building and rooms have lots of hidden character.
Z
Zenny Gaza
1 month ago on Hotels.com
2/10
Our room was ok but when we are in bed the bed bugs feast on us, when we open the lights they running everywhere in the bed. We did not sleep the whole night. We waited till 10:30 to talk to the owner because the guy in the reception cannot say anything. We don’t have choice but to sign out because no room to move. 4 days already but still swelling and itchy all the bits in my body, my mom and my Son. They only refund the two days remaining but not the first day. We have trauma in that night, that is the first time we encounter in that kind of situation.
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Margrethe
2 months ago on Hotels.com
2/10
Stay away if you don't want to bring bed bugs back home. We have bed bugs in our rooms, and tried to move around the hotel, to different rooms on different floors, but the problem remained the same. We spent one night killing bed bugs all night before we gave up and moved out. Hotel has refused to give us any refund afterwards.
