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/////Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts

Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts

Hotel
8 Visconti Street, Lago Maggiore, Oleggio Castello, Piemonte 28040, ITMap
9.2/10
Excellent
241 reviews

Stay information

Don't miss out on recreational opportunities including a seasonal outdoor pool and bicycles to rent. This Tudor hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).. This property has received its official star rating from the local rating authority.. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

8 Visconti Street, Lago Maggiore, Oleggio Castello, Piemonte 28040, ITView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve onsite parking Property Registration Number 003109-ALB-00002, IT003109A1SZAN8M5W Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

The following facilities will be closed during the winter: Bar/LoungeBusiness centerDining venue(s)Parking areaSwimming pool. Optional fees: Airport shuttle fee: EUR 105 per vehicle (one-way, maximum occupancy 3)Valet parking fee: EUR 30 per nightPet fee: EUR 30 per pet (varies based on length of stay) Service animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Crib (infant bed) fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 30 September. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 30 September Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from June to September

Reviews

9.2/10
Excellent
241 reviews
D
Dennis
1 month ago on Hotels.com
hotels.com
6/10
First of all i want to say the pool staff was very lovely. Easy to chat to and have really good recommendations, and service was perfect. With that said the rest of the stay was decent, but there is a few things that annoyed me to the point where i wouldnt come back. Our bathroom floor, almost every tile had cracks in them you couldnt walk barefoot without cutting your feet. And they were loose. The shower drain was too slow and would flood the bathroom and the carpet in the sleeping area. La Fief restaurant was a little underwhelming for the price. However the DAN garden restaurant we tried twice and it was pretty good, still on the pricey side. Now for the most petty thing i have ever witnessed from any Hotel we have ever visited. We paid for covered parking 15€ per night, its also the only place there was charging station for electric cars. I have never been at a Hotel where charging wasnt free if you paid for parking. But this Hotel Castello Dal Pozzo charge you a flat fee of 30€ every time you plug in your car. Doesnt matter how much you charge. Our car is a Plug-in Hybrid and they charged us 60€ for like 12 kilowatts. Its the most expensive charging in the world im pretty sure. I had to argue with the lady at the desk for a good bit and i ended up getting it reduced to 10€. I think charging for this at a Hotel in this price range is petty and pathetic. Never seen anything like it. Its free everywhere else we have been. Just beware cost is hidden no signage.
Y
Yuliy
1 month ago on Hotels.com
hotels.com
4/10
Exceptional domain with exceptional inhospitality We arrived just after the expected check in time. The room wasn't ready, which can happen, but the receptionist's poor English meant we got almost no information, nothing about breakfast times, nothing about the pool. No apology, no drink offered for the delay. She promised to call once the room was ready and never did. We only saw her WhatsApp message once we came back later that evening. A kind staff member helped us with the luggage and parking. The pool was one of the reasons we booked this hotel. At reception we finally learned it was in the next building, and already closed for the day after our check in.. We explored the castle and gardens instead, genuinely beautiful, real credit to the gardener. At a nearby bar/restaurant, despite several free tables on the terrace, the waiter refused to sit or serve us even a simple glass of wine, telling us to come back in 2 hours because we didn't book. Back at the main lobby bar, Enrico the bartender was a real bright spot, great cocktails, warm welcome, and a genuinely good evening thanks to other guests we met. Breakfast the next morning was excellent, gorgeous restaurant, great food, lots of choice. Service was mixed though: we asked a waitress for a glass of prosecco from a bottle that looked closed, and she replied it was "self-service." When we explained why we'd asked, she came back with the glass but told as that it was a stopper and not a closed bottle...
D
David
2 months ago on Hotels.com
hotels.com
10/10
The Castle is nice for the view but the stable rooms are the best

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Superior Suite

Free Breakfast | Non Refundable
2 room options

Superior Queen Room

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1 double
Sleeps 2

Superior Queen Suite

Free Breakfast | Non Refundable
1 Queen Bed
Sleeps 3

Standard Room

Free Breakfast | Non Refundable

Superior Double Room

Free Breakfast | Non Refundable
Sleeps 2
2 room options

Superior Room

Free Breakfast | Non Refundable

Palazzo Deluxe Room

Free Breakfast | Non Refundable
1 Queen Bed, 1 Sofa Bed
Sleeps 3

Palazzo Deluxe Queen Room with Sofa

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1 double
Sleeps 2

Superior Double or Twin Room

Free Breakfast | Non Refundable

Junior Suite

Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 3
2 room options

Standard Queen Room

Free Breakfast | Non Refundable

Palazzo Deluxe Queen Room with Extra Bed

Free Breakfast | Non Refundable

Junior King Suite with Sofa

Free Breakfast | Non Refundable
1 double
Sleeps 2

Standard Suite

Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 3

Deluxe Double Room

No Free Breakfast | Non Refundable
2 room options

Palazzo Deluxe Double or Twin Room

Free Breakfast | Non Refundable

Standard King Suite with Sofa

Free Breakfast | Non Refundable
1 double
Sleeps 2

Junior King Suite with Extra Bed

Free Breakfast | Non Refundable

Standard Single Room

Free Breakfast | Non Refundable
Sleeps 1

Standard King Suite with Extra Bed

Free Breakfast | Non Refundable

Executive Suite (Lake View)

Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 3

Executive King Suite (Lake View) with Sofa

Free Breakfast | Non Refundable
1 double
Sleeps 2

Deluxe Twin Room

Free Breakfast | Non Refundable

Executive King Suite (Lake View) with Extra Bed

Free Breakfast | Non Refundable

Palazzo Deluxe Double Room

Free Breakfast | Non Refundable
1 double
Sleeps 2

Junior Double Suite

Free Breakfast | Non Refundable
1 double
Sleeps 2