Just 1476 feet from Terme di Montecatini spa center, HG Hotel Cappelli is in Montecatini Terme center, 2625 feet from the train station. It offers an outdoor pool and free Wi-Fi. All with elegant décor and light colors, rooms at Cappelli Hotel are air conditioned and feature a TV with cable and satellite channels, plus a private bathroom complete with a hairdryer and toiletries. The hotel’s restaurant serves Italian cuisine, along with Tuscan specialties and wines. Guests have discounts for various treatments at Terme di Montecatini. They can also relax in the property’s garden with sun loungers. The Cappelli is a 5-minute drive from the Montecatini Terme exit of the A11 Motorway. Daily tickets for parking set along the street can be purchased at reception. License Number(s): 047011ALB0024
Amenities
Pets friendly
Family friendly
Free Wifi
Location
139 Alessandro Bicchierai street, Montecatini Terme, Tuscany 51016, ITView in Google Maps
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Things to know
Check-in15:00 - 23:30
Check-out07:00 - 10:00
Dates and times refer to property's local time
Check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Safety features at this property include a fire extinguisher and a first aid kit
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Additional information
Timezone: Europe/Rome
Know before you go
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to August
Reviews
8/10
Very Good
58 reviews
C
Carlo Maria
13 months ago on Expedia
2/10
Aircon is turned off overnight - undisclosed hotel policy & a nightmare in August!
We booked this hotel for one reason: AIR CONDITIONING. After a long, scorching drive with an unwell baby and young child, we needed somewhere cool. The website and Expedia promised aircon, yet shortly after midnight it shut off. Reception told us it is deliberately switched off until 6am - nowhere was this disclosed! The night receptionist was apologetic & kind, but said the hotel had no fans. Shocking, given the ridiculous aircon policy at the peak of summer!
We were on the second floor with no window bars, so opening them was too dangerous; the thought of our child climbing out and falling was horrifying. We had no safe alternative and suffered an unbearable night. Our baby cried in the heat, our older child tossed and sweated, and we paid for a service we did not receive.
The hotel is shabby and falling apart: stained carpets, smelly towels, ragged bathmats, chipped furniture, minimal toiletries & a single cheap roll of toilet paper for a family of four. Everything screams a shoestring budget, yet it advertises itself as more. Guests are misled, cheated, & left frustrated; the hotel earns bad reviews instead of loyalty.
This review reflects only our experience in this room. We wish we'd never booked and were drained the next day. Do not be fooled by photos or the aircon listing. If you value comfort, health, and your money, stay elsewhere until management finally invests in improvments!
M
Mohammad
34 months ago on Expedia
10/10
The stuff is very good and helpful. The place is clean
a
andrea
62 months ago on Hotels.com
8/10
over all is a good hotel.
I book a room for paraplegic person, but the room was not.